Ratings based on 695 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Property Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Mankato Hotel and Conference Center, MN. I do hope you an enjoyable stay with us. Is there anything specific you would like to share that I can follow up with the team?
by A verified traveler from Las Vegas
Posted 5 Nov 2024
That hotel should be demolished and build back up. That’s worse than motel 6 with a 5 star rates.
Horrible, disgusting, dirty, old
Comment from Hotel Management
5 Nov 2024 by Property Manager, Hotel Management
Liam Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Mankato Hotel and Conference Center, MN. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your overall experience on your recent visit. I have shared your feedback with other managers within the hotel. We having some renovations done in the near future and wish that you could come back and see the improvements when completed. Feedback from our guests on their experiences is what we use to further our constant improvement.
by A verified traveler
Posted 3 Nov 2024
Nice area
Comment from Hotel Management
4 Nov 2024 by Property Manager, Hotel Management
Thank you for your guest survey. I am glad to hear that you enjoyed your visit. We hope to see you again the next time you are in the area. Have a great week.
by A verified traveler
Posted 2 Nov 2024
Very clean and safe.
Comment from Hotel Management
3 Nov 2024 by General Manager, Hotel Management
Dear Brad,The entire team at Country Inn & Suites by Radisson, Mankato Hotel and Conference Center, MN would like to thank you for staying with us and for taking the time to leave this review. We are pleased to hear you found your room to be clean and felt so safe while here, and we hope to welcome you back the next time you are in Mankato!
by A verified traveler
Posted 19 Oct 2024
Very accessible, clean room, friendly staff.
Comment from Hotel Management
21 Oct 2024 by General Manager, Hotel Management
Dear Sharla,Thank you for choosing Country Inn & Suites by Radisson, Mankato Hotel and Conference Center, MN to host your recent visit. We're delighted to hear you had an enjoyable experience and that you appreciated our pristine accommodations and the friendly hospitality our team provided. We're grateful for your positive review, and we hope to have the opportunity to welcome you back the next time you're in the area.
by A verified traveler
Posted 16 Oct 2024
Good amenities for the cost and area
Comment from Hotel Management
16 Oct 2024 by General Manager, Hotel Management
Dear Kathryn,On behalf of the Country Inn & Suites by Radisson, Mankato Hotel and Conference Center, MN team, thank you for staying with us and for your review. We are pleased to hear you enjoyed our amenities and found us to offer an excellent value for the area, and we hope to welcome you back the next time you are in Mankato!
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Property Manager, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 26 Sep 2024
We stepped foot into a room that smelled like something had died and was rotting in there. We turned back out and the guy at the service desk kindly changed us to a room that was slightly better. Though, it had a 2” circle of blood under the table. We turned back and left immediately. We did not stay here! The outside was updated, the inside was extremely dated, worn, and dirty! Do not recommend at all.
Comment from Hotel Management
27 Sep 2024 by General Manager, Hotel Management
Dear Jill,While we always appreciate guest feedback, we are sorry you had a disappointing visit. To say we are surprised by your review is an understatement. This is not a typical response from our guests and we apologize for the issues and inconveniences you encountered. We will be sure to review each of your comments with our staff to ensure other guests do not have similar experiences. Please feel free to reach out to us at your earliest convenience to review your stay further. We look forward to hearing from you and regaining your confidence in our offerings.
by A verified traveler
Posted 18 Sep 2024
Very nice breakfast.
Comment from Hotel Management
18 Sep 2024 by General Manager, Hotel Management
Dear Gary, Thank you so much for taking the time to leave a review. We appreciate your feedback and are thrilled our breakfast met our standards. We hope that you come back soon!
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
29 Oct 2024 by Property Manager, Hotel Management
We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
