Ratings based on 994 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
Room was clean and staff was friendly
Comment from Hotel Management
4 Jan 2025 by Manager, Hotel Management
Hello cody,We are pleased to hear that you enjoyed a clean room and experienced friendly service during your stay. Our team strives to provide excellent hospitality for all our guests. Your positive feedback is greatly appreciated and we look forward to welcoming you back in the future.
by A verified traveler
Posted 10 Dec 2024
Disappointed that when we arrived they had us in a double Queen when reservations was for a king bed ended up in a king Handicap room and the bed was super low to floor and the bathroom door was a exit hazard
Comment from Hotel Management
11 Dec 2024 by Manager, Hotel Management
Hello Christopher, We appreciate your feedback regarding your recent stay. We apologize for any inconvenience caused by the room assignment. Your comments will be shared with our team for review and improvement as we strive to enhance our guests' experiences. Thank you for bringing this to our attention.
by A verified traveler
Posted 23 Oct 2024
Nice place to stay
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello Terri,We appreciate your feedback about your stay with us. We strive to provide a comfortable experience for all our guests. Should you have any further comments or concerns, please don't hesitate to contact our management team directly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
by A verified traveler
Posted 20 Oct 2024
It was very clean and the staff were very nice in upgrading our room with no xtra charge
Comment from Hotel Management
23 Oct 2024 by Manager, Hotel Management
Hello Donna,We are very pleased to hear that you appreciated our cleanliness standards and enjoyed the upgrade provided by our team. We strive to offer excellent service to all our guests. Your positive feedback is greatly appreciated and we hope to welcome you back in the future.
by A verified traveler
Posted 20 Oct 2024
Lady in kitchen excellent and Desk staff excellent
Comment from Hotel Management
22 Oct 2024 by Manager, Hotel Management
Hello Randolph,We are thrilled to hear about the excellent service provided by our kitchen and desk staff. Thank you for recognizing their hard work and dedication to ensuring a pleasant stay for our guests. Your feedback is greatly appreciated and we look forward to welcoming you back in the future.
by A verified traveler
Posted 18 Oct 2024
Staff checking in and staff at breakfast were both helpful and friendly
Comment from Hotel Management
19 Oct 2024 by Manager, Hotel Management
Hello Debra,We are delighted to hear that our staff made your stay enjoyable. Your positive feedback is greatly appreciated. Thank you for taking the time to share your experience with us.
by A verified traveler
Posted 17 Oct 2024
Loud the night we were there . Two rooms from a side door that slammed .
Comment from Hotel Management
19 Oct 2024 by Manager, Hotel Management
Hello Julie,We apologize for any disturbance you experienced during your stay. Your feedback is valuable, and we will address this with the team to ensure a more peaceful experience for all our guests in the future.
by A verified traveler
Posted 14 Oct 2024
Fresh updates inside, clean and comfortable,
Outside needs work. I was told it is next on the list
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Hello Robert, Thank you for highlighting the positive aspects of your stay with us. We continuously strive to enhance our guests' experiences, and your feedback is appreciated. We look forward to welcoming you back to see the improvements firsthand.
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
13 Oct 2024 by Manager, Hotel Management
Hello Alisha,We're thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back for another fantastic experience soon.
by A verified traveler
Posted 7 Oct 2024
We had a great time
Comment from Hotel Management
10 Oct 2024 by Manager, Hotel Management
Hello Mike,Thank you for sharing your positive experience with us! We are delighted to hear that you had a great time during your stay. Should you have any further feedback or suggestions, please feel free to contact us directly. We look forward to welcoming you back in the future for another wonderful stay!
