Ratings based on 18 Verified Reviews
4.2 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2019 on Hotels
by A verified traveler
Posted 27 Oct 2019
the property was nice and clean the staff were nice, friendly and helpful i recommend it
Comment from Hotel Management
7 Nov 2019 by Review Management Associate-Bea, Hotel Management
Dear ZEN Guest,
Thank you very much for leaving us your feedback. We are glad to know that you are satisfied with our services. Low rates and constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. We can't wait to see you again!
Best regards,
Bea
by A verified traveler
Posted 19 Aug 2019 on Hotels
Great staff!! We will come back and stay there again
by A verified traveler from Las Vegas NV
Posted 1 Jul 2019
First of all, the staff were extremely polite. But if you have a car or expect someone with a car to visit you, the parking situation is not good. There are limited spots available. Sometimes I was afforded a spot , other times not. This meant I had to park in another public garage away from the property and walk. The parking, even when available is expensive. You must turn over your drivers license or other ID to park. It's very inconvenient.
by A verified traveler
Posted 26 Jun 2019 on Hotels
Bad customer service, waiting 1 house for checkout, out of power for 10 hours.
by A verified traveler
5d4n in Manila
Posted 22 Jun 2019 on HotelsHave a good stay in the room. Customer service team is very attentive. Can accommodate our check in and check out time.
They arrange a house keeping service for every 3days , but they prefer doing it while you are in the room . So if you do want your room to be cleaned while you are away. You need to give the customer service a call for the arrangement. General reminder , traffic to and from airport can be variate a lot .. better leave enough buffer for you trip :)
by A verified traveler
Posted 12 Apr 2019 on Hotels
The room was nice and clean. I love that it has a microwave and small refrigerator. It was also nice that there is an electric fan to keep us cool if there are extra visitor in the room and while waiting for the air conditioner to cool the room. William was very helpful and friendly. I was planning of booking the room again but it was already sold out for the date that I want. I will definitely try to stay there again next time that I visit.
by A verified traveler from New York City
Posted 9 Apr 2019 on Orbitz
HIDDEN GEM.
Right over the EDSA bridge and walking distance to SM Light Mall and short ride to Megamall, Sheridan Towers is a great value for what it provides.
New, clean building with a breezy common area, the pools are clean and gym is sufficient (both for fees). My favorite part was the Roof Deck that has sweeping views of the entire city. Great spot to catch the sunset and relax when the sun goes down.
I stayed in a Studio on the 9th floor. Clean, comfortable, smart tv (no cable which is fine by me), sturdy bed. Staff couldn’t be friendlier or more helpful. 10/10 will return.
by A verified traveler
Cancelled within 48 hours
Posted 31 Mar 2019 on HotelsRegrettably, this was cancelled within 48 hours. Confident enough I will be refunded in full as I cancelled before check in time. Can we be please very clear in making policies next time?
Be direct and When We Say, We Do! Thanks!
by A verified traveler
Posted 9 Feb 2019
There was no dental kit. It would have been nice to have at least the basic ones: toothbrush and toothpaste. The television wasn't working as well. However, service was good. The staff were very accommodating.
