Ratings based on 370 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
All staff is helpful and courteous.
by A verified traveler
Posted 8 Nov 2024
Great place to stay!
by A verified traveler
Posted 6 Nov 2024
Great guest services and staff
by A verified traveler
Posted 28 Oct 2024
by A verified traveler
Posted 28 Oct 2024
I checked- in late and from a long tiring flight I was expecting for a 5 star hotel
To have the room ready
I entered the room just to find out no blanket. Just 1 peace of small fleece. I called reception and forward me to housekeeper. I ask why bed doesn’t have any blanket and I was told they run out 🙄but he will get 1 for me so I’ll wait.. seriously? When you are so tired felt
Like you don’t wanna deal with this crap.
I have ro ask remote control for tv and air conditioner it was not there .
I wonder if they do check the room before it became available 🤔
The smell of Mold when you enter the room .
I called the reception to ask for security due to the safety box not working .. she said I’ll send security
I waited and waited no one came and I end up going to the lobby and request in person . There finally..
It was bad experiences for me ..
by A verified traveler
Posted 18 Oct 2024
We like the vibe of the property, it feels like a vacation resort
by A verified traveler from Earlwood
Posted 12 Oct 2024
Great experience and enjoyed the stay
by A verified traveler
Posted 8 Oct 2024
Good
by A verified traveler
Posted 7 Oct 2024
Best employees from customer service, concierge and bar. Nice hotel and walking distance from the mall and fast food.
by A verified traveler
Posted 23 Sep 2024
Excellent customer service
