Ratings based on 85 Verified Reviews

3.4 out of 5
73% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Jan 2024 on Hotels
the hotel is clean and all the staff is very approachable and friendly.
3 out of 5
by A verified traveler

Posted 5 Jan 2020 on Hotels
somewhat comfortable due to neighboring place to dine in .
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Dec 2019
5 out of 5
by A verified traveler

Very COMFORTABLE!

Posted 1 Oct 2019 on Hotels
You will never regret booking to this stay, very clean, easy to access, has a nice view over the windows. The Aircondition is great and the service is very good but you need to call on their agent for details, especially which Loft you booked. Example LOFT A, B, or D. Actually I stayed at LOFT D.
Comment from Hotel Management
2 Oct 2019 by Marielle, Hotel Management
Thank you for your positive feedback. Hope to see you again soon!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Sep 2019
1 out of 5
by A verified traveler

Poor. Tile floors. Fell twice shower no door slipp

Posted 21 Jul 2019 on Hotels
3 out of 5
by A verified traveler

Posted 16 May 2019 on Hotels
A little over priced for the hotel
3 out of 5
by A verified traveler

Mediocre

Posted 16 Dec 2018 on Hotels
The hotel requires a 1000 peso deposit in cash. They do not accept credit cards for the deposit. Be warned! The room was actually nice. It had a balcony and quite roomy. Getting up to the room is a little confusing since they have several banks of elevators. The restaurant wasn't very good and the service was mediocre. Upon check out, they require you to wait while they check the room. They said 2 hand towels were missing and I had to pay for them. I don't recall any hand towels being in the room and didn't have time to argue with them, since i had to leave for the airport. It left a bad taste in my mouth. I would suggest trying a different hotel. The Wifi only works in the lobby. The was a water stain on the wall from the A/C unit
1 out of 5
by A verified traveler from Chicago IL

Posted 25 Nov 2018
The Hotel itself is very old and outdated. They only have 1 elevator working during my 6 day stay. I had to wait for it at least 10 minutes every time. The hallways are hot and NO AC. ALL their gym equipments are old and falling apart. The gym itself is NOT air conditioned:(
3 out of 5
by A verified traveler

Posted 25 Nov 2018 on Hotels
not so good
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