Ratings based on 334 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Conveniently located near the Makati Cbd area within walking distance to Ayala Triangle and Greenbelt.
Rooms are decently sized with a small 2 seater sofa, a 2 person dining / work table, a microwave, an electric hob, some cooking utensils.
Comment from Hotel Management
21 Nov 2024 by Allan Edison Castro, Hotel Management
Dear Mr. Edwin,Thank you so much for sharing your feedback. We’re thrilled to hear that our location was convenient for you and that the room's size and amenities helped make your stay comfortable. It’s always wonderful to know that we were able to meet your expectations in these areas.We truly appreciate your kind words, and it will be our pleasure to welcome you back for another stay in the future. Should you need anything during your next visit, please don’t hesitate to reach out.Warm regards,Allan Edison CastroFront Office Manager
by A verified traveler
Posted 8 Nov 2024
This property was wonderful. So much so we extended our stay to 10 days. Friendly staff, excellent room sizes. Only issue was one of the elevators was under maintenance at the time, so once in a while, it would take a while to catch an elevator, especially during peak hours.
Comment from Hotel Management
21 Nov 2024 by Allan Edison Castro, Hotel Management
Dear Ms. Maria,Thank you for sharing your thoughtful feedback. We are pleased to hear that you had such a positive experience and that our staff and room sizes met your expectations. We sincerely apologize for any inconvenience caused by the elevator maintenance during your visit, and we greatly appreciate your understanding. We are continuously working to enhance our services to ensure a more seamless experience for all our guests.We look forward to the opportunity of welcoming you back in the near future.Warm regards,Allan Edison CastroFront Office Manager
by A verified traveler from Granbury
Posted 24 Oct 2024
excellently managed property.
Comment from Hotel Management
28 Oct 2024 by Allan Edison Castro, Hotel Management
Dear Mr. Wade,Thank you for your kind words! We’re thrilled to hear that you found our property excellently managed. Your feedback means a lot to us, and we look forward to welcoming you back for another great stay!Warm regards,Allan Edison CastroFront Office Manager
by A verified traveler
Posted 22 Oct 2024
We’ve stayed here quite a few different times in the last 6 months. No complaints whatsoever. Starbucks is connected to it. There’s a restaurant connected as well. Close to 7-11 and lots of restaurants. And close to the Saturday market.
Comment from Hotel Management
23 Oct 2024 by Allan Edison, Hotel Management
Dear valued guest,We are truly grateful for your continued trust and loyalty in choosing to stay with us multiple times over the past 6 months. Thank you for taking the time to share your positive experiences with us.It brings us joy to hear that you have had consistently enjoyable stays with us and that you have no complaints to mention. Your satisfaction is our utmost priority, and we are delighted to have met your expectations each time you have stayed with us.We are glad that our strategic location, with Starbucks and George and Onnie's, has added convenience and comfort to your visits. It is wonderful to know that you found the proximity to 7-11 and various dining options beneficial, allowing you to explore the local surroundings and amenities nearby.The Saturday market is indeed a vibrant addition to the area, and we are pleased that our location offers easy access for you to enjoy such local attractions during your stay.Thank you for your continued support and for sharing your positive feedback. We look forward to welcoming you back for many more memorable stays in the future.Warm regards,
by A verified traveler from Kelso
Posted 25 Sep 2024
Excellent place
Comment from Hotel Management
26 Sep 2024 by Allan Edison, Hotel Management
Dear Valued Guest,We would like to express our sincere gratitude for the perfect rating you have awarded us following your recent stay at The Sphere. Your feedback is truly appreciated, and we are thrilled to know that you had a fantastic experience with us.At The Sphere, we are committed to providing exceptional service and creating memorable moments for our guests. Your perfect rating serves as a testament to our dedication to excellence and guest satisfaction.We are delighted that you found your stay enjoyable, and we hope that every aspect of your visit met or exceeded your expectations. Your feedback is invaluable to us, and it motivates us to continue delivering outstanding hospitality to all our guests.Should your future travel plans bring you back to Metro Manila, we would be honored to welcome you again and ensure that you have another exceptional stay with us. If there is anything specific you would like to share or any way we can further enhance your experience, please feel free to reach out to us.Once again, thank you for choosing The Sphere and for taking the time to rate your stay. We look forward to the opportunity of hosting you once more and providing you with another memorable visit.Warm regards,
by A verified traveler
Posted 17 Sep 2024
Stayed at Sphere many times. Great value and location.
Comment from Hotel Management
26 Sep 2024 by Allan Edison, Hotel Management
Dear Valued Guest,We would like to express our sincere gratitude for the perfect rating you have awarded us following your recent stay at The Sphere. Your feedback is truly appreciated, and we are thrilled to know that you had a fantastic experience with us.At The Sphere, we are committed to providing exceptional service and creating memorable moments for our guests. Your perfect rating serves as a testament to our dedication to excellence and guest satisfaction.We are delighted that you found your stay enjoyable, and we hope that every aspect of your visit met or exceeded your expectations. Your feedback is invaluable to us, and it motivates us to continue delivering outstanding hospitality to all our guests.Should your future travel plans bring you back to Metro Manila, we would be honored to welcome you again and ensure that you have another exceptional stay with us. If there is anything specific you would like to share or any way we can further enhance your experience, please feel free to reach out to us.Once again, thank you for choosing The Sphere and for taking the time to rate your stay. We look forward to the opportunity of hosting you once more and providing you with another memorable visit.Warm regards,
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Allan Edison Castro, Hotel Management
Dear Mr. Bryan,Thank you for taking the time to rate your recent stay with us. We are delighted to see that you had an excellent experience at our hotel. Your high rating is greatly appreciated and serves as a testament to our commitment to providing exceptional service and creating memorable moments for our guests. We are thrilled that you enjoyed your time with us, and it was our pleasure to have you as our guest. Your positive feedback motivates us to continue delivering outstanding hospitality experiences.We look forward to welcoming you back on your next visit to The Sphere and exceeding your expectations once again.Warm regards, Allan Edison CastroFront Office Manager
by A verified traveler
Posted 2 Sep 2024 on Hotels
Comment from Hotel Management
2 Sep 2024 by Allan Edison Castro, Hotel Management
Dear Mr. Charles,Thank you for taking the time to provide feedback on your recent stay with us. We appreciate your positive rating and are delighted to hear that you enjoyed your experience. We look forward to welcoming you back in the futureWarm regards,Allan Edison CastroFront Office Manager
by A verified traveler
The Sphere Residence
Posted 31 Aug 2024 on HotelsThe hotel is walkable to coffee shops, convenient stores and restaurants.
Overall the staff were very friendly and helpful.
I had issues though with the WiFi. I had several international meetings and calls for work and would lose connection which disrupted several of my presentations.
And in one instance I found a small cockroach in the kitchen.
Comment from Hotel Management
1 Sep 2024 by Allan Edison Castro, Hotel Management
Dear Ms. Eunice,Thank you for taking the time to share your experience with us. We're delighted to hear that you appreciated our convenient location and the friendliness of our staff. Your feedback is invaluable as we continuously strive to improve our services.We apologize for the inconvenience you experienced with the WiFi and understand how important a stable connection is for your work. Please be assured that we are addressing this issue with our IT team to improve the reliability of our network.Additionally, we’re sorry to hear about the cleanliness issue you encountered. We take such matters very seriously and are taking immediate steps to address them to ensure a more comfortable stay for all our guests.Thank you again for your feedback. We hope to have the opportunity to better serve you in the future.Warm regards,Allan Edison CastroFront Office Manager
by A verified traveler
Posted 23 Aug 2024
Great view and very friendly staff. Perfectly convenient location in Makati. Loved it! Would stay again.
Comment from Hotel Management
28 Aug 2024 by Allan Edison Castro, Hotel Management
Dear Valued Guest,Thank you so much for your kind words! We're thrilled to hear that you enjoyed the view, our staff's friendliness, and the convenient location. Thank you for choosing The Sphere Serviced Residences, and we hope to see you again soon! Warm Regards, Allan Edison Castro Front Office Manager
