Ratings based on 2,252 Verified Reviews
4.3 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Dec 2024
by A verified traveler
Posted 4 Dec 2024
It was close to tge airport. It was old hotel and renovated.
by A verified traveler
Posted 3 Dec 2024
A great hotel really, very close to MOA. Great big basic deluxe rooms with a king-size bed.
I was very impressed with this fantastic hotel, with a free shuttle to the mall of Asia.
The staff are very helpful and friendly. I will definitely come back next year.
Keep up the good work Heritage. A jewel amongst hotels really.👍
Comment from Hotel Management
3 Dec 2024 by Farid, Hotel Management
Dear Alexander,Thank you for posting a positive rating for us! We look forward to welcoming you back in the near future for another delightful visit. Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila
by A verified traveler
Posted 2 Dec 2024
Not comfortable of hotel
Comment from Hotel Management
3 Dec 2024 by Farid, Hotel Management
Dear Johanna,Thank you for sharing your feedback with us! On another note, you may be pleased to know that our guest room refurbishment project is ongoing. We can’t wait to welcome you back in the near future to experience the refreshed accommodations firsthand.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila
by A verified traveler
Posted 2 Dec 2024
We always apprecuate Heritage Hotel Manila.
Comment from Hotel Management
3 Dec 2024 by Farid, Hotel Management
Dear Ronalyn,Thank you for posting a positive rating for us! We look forward to welcoming you back in the near future for another delightful visit. Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Farid, Hotel Management
Dear Joenell,Thank you for posting a positive rating for us! We look forward to welcoming you back in the near future for another delightful visit. Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Farid, Hotel Management
Dear Gene,Thank you for posting a positive rating for us! We look forward to welcoming you back in the near future for another delightful visit. Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila
by A verified traveler
Posted 2 Dec 2024
The server in the lounge remembered my name! Incredible service.
Comment from Hotel Management
2 Dec 2024 by Farid, Hotel Management
Dear Sandra,Thank you for posting a positive rating for us! We look forward to welcoming you back in the near future for another delightful visit. Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila
by A verified traveler from Los Angeles
Posted 1 Dec 2024
4 stars cause i wasnt able to use most of their stuff like gym or swimming pool
Comment from Hotel Management
2 Dec 2024 by Farid, Hotel Management
Dear Richie,Thank you for posting a positive rating for us! We look forward to welcoming you back in the near future for another delightful visit. Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila
by A verified traveler
Posted 1 Dec 2024
Very old but did the job
Comment from Hotel Management
2 Dec 2024 by Farid, Hotel Management
Dear Zineb, Thank you for taking the time to share your feedback with us. I would like to sincerely apologize for any inconvenience during your stay. You may be pleased to know that we have already started with our refurbishment project for the guest rooms.We hope to have the opportunity to welcome you back in the future and better serve you.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila
