Ratings based on 983 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
We had a wonderful stay at the hotel, largely thanks to the exceptional hospitality provided by manager Edison. When we faced an unforeseen circumstance that required us to leave early, Edison went above and beyond to accommodate us. Although their cancellation policy was strict, he generously comped our breakfast and arranged a free shuttle to the airport. His kindness truly made our experience memorable. Highly recommend!
by A verified traveler
Posted 16 Nov 2024
The staff are nice and attentive to customer , what I don’t like, when you in the hotel there’s an unpleasant smell , hallway and elevator is hot .
by A verified traveler
Posted 16 Nov 2024
The property there’s an unpleasant smell when you get into the hotel and location not what I expected.
by A verified traveler
Posted 15 Nov 2024
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by A verified traveler
Posted 14 Nov 2024
Treadmill creaking and the way to the gym impossible to find need a better signage . Also our room left open by housekeeper nothing is stolen but we’re out the whole day came back at night and our door was opened .
by A verified traveler from Independence
Posted 12 Nov 2024
The staff is very sllloooowww. We had a non-working toilet. I called them 3 times within 2 hours as no one came to fix it. When you check out, they check your place and it takes them more than 20 minutes before they can get back to you. If you are in a hurry, don’t even bother.
by A verified traveler
Posted 12 Nov 2024
Excellent service and friendly staff
by A verified traveler
Posted 12 Nov 2024
customer service is great
by A verified traveler
Posted 4 Nov 2024
by A verified traveler
Posted 4 Nov 2024
Amazing
