Ratings based on 115 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Oct 2024
Our room was not good. Deluxe double room on the 11th floor.
There were many long hairs on the comforters. There were no towels, no hand towels, no extra toilet paper. They gave us towels that were clean but fraying on the ends, like they were very old.
There was no hot water at any time during our stay.
Removing the keycard from the slot powers off the whole room, even the aircon. But it also powers off the cable box behind the TV, and you have to reset it in order for it to work again every time you return.
The faucet in the bathroom sink was loose and it could be pulled up almost 6 inches.
The TV remote was very sticky on the bottom!
There were a few good things. The Aircon worked very well, the blackout drapes were very good, the fridge worked well and i had no problems with the safe.
They made us wait for someone to check our room during checkout but clearly no one checked it before arrival!
Never staying there again.
by A verified traveler
Posted 7 Oct 2024
by A verified traveler
Posted 2 Oct 2024
by A verified traveler
Posted 1 Oct 2024
by A verified traveler
Posted 1 Oct 2024
I would definitely recommend
by A verified traveler
Posted 24 Sep 2024
STAFF ARE EXCELLENT IN REPRESENTING THE PREMISES SO ITS A SHAME THE PROPERTY ITSELF LETS EVERYBODY DOWN. PROPERTY IS OUTDATED, TERRIBLE MOULDY SMELLS IN ROOMS, PHOTOS WERE OBVIOUSLY TAKEN WHEN HOTEL WAS RENOVATED OR REFURBISHED BECAUSE THEY ARE NOT AN ACCURATE DESCRIPTION.
WILL SAY AGAIN STAFF WERE ALL ROUND EXCELLENT.
by A verified traveler
Posted 6 Sep 2024
Property stolen by staff! Please stay away
by A verified traveler
Posted 1 Sep 2024
No bathroom mat.
by A verified traveler
Posted 24 Aug 2024
It’s average
by A verified traveler
Posted 23 Jul 2024
