Ratings based on 316 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2022
This is an older property in need of updating. I killed 7 cockroaches in the bath rooms and kitchen, I won’t be visiting this hotel again
Comment from Hotel Management
4 Dec 2022 by Bryan, Hotel Management
Greetings from Somerset Olympia Makati! Thank you for your review and feedback. Rest assured that concerns have been reviewed for the necessary rectification. Best regards, Bryan Soriano
by A verified traveler
Great Service and Location
Posted 26 Nov 2022 on HotelsGreat services. Help me with lost item. Made sure I was fine for transport to Airport. Hotel is very well located. Great security. Room is spacious, clean and convenient. A place I will return. Only thing to consider, is that the windows need a little clean, and mostly, the TV Cable should offer much more channels, like it is the case with most hotel in the vicinity.
Comment from Hotel Management
4 Dec 2022 by Bryan, Hotel Management
Greetings from Somerset Olympia Makati! Thank you for your review and feedback. Rest assured that concerns have been reviewed for the necessary rectification. Looking forward to welcoming you back again soon. Best regards, Bryan Soriano
by A verified traveler
Posted 19 Nov 2022 on Hotels
Comment from Hotel Management
20 Nov 2022 by Bryan Soriano, Hotel Management
Greetings from Somerset Olympia Makati! Thank you for your review and looking forward to having you againSincerely,Bryan Soriano
by A verified traveler
service was 100%, plus its a nice hotel
Posted 18 Nov 2022 on Hotelsit is closely situated and an easy walk to a wide variety of shopping malls/food/drinks. in the hotel courtyard area, there is a wonderful cafe shack that does coffee/smoothies/food. rooms are quaint and i found them very nice. beautiful views of makati business district skyscrapers on upper floors. it stands on its own as a good hotel without the notoriety of the "old swiss inn" restaurant (located in the hotel courtyard), which wasnt impressive, no offense.
Comment from Hotel Management
20 Nov 2022 by Bryan Soriano, Hotel Management
Greetings from Somerset Olympia Makati! Thank you for your review and looking forward to having you againSincerely,Bryan Soriano
by A verified traveler
Posted 10 Nov 2022
safe and convenient
Comment from Hotel Management
11 Nov 2022 by Bryan Soriano, Hotel Management
Dear Willibeth , Greetings from Somerset Olympia Makati! Thank you for your review and feedback. Rest assured that concerns have been reviewed for the necessary rectification. Looking forward to welcoming you back again soon. Best regards, Bryan Soriano
by A verified traveler
Posted 31 Oct 2022
by A verified traveler
Posted 28 Oct 2022 on Hotels
Comment from Hotel Management
31 Oct 2022 by Bryan Soriano, Hotel Management
Dear Michael, Thank you for taking the time to provide us with your feedback about your stay. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Yours sincerely, Bryan Soriano
by A verified traveler
Posted 11 Oct 2022
Small pool. Extreme COVID measures. Rooms are a little outdated. Very small lobby. Felt very isolated there.
Comment from Hotel Management
12 Oct 2022 by Bryan Soriano, Hotel Management
Dear David, Greetings from Somerset Olympia Makati! Thank you for your review and feedback. Rest assured that concerns have been reviewed for the necessary rectification. Looking forward to welcoming you back again soon. Best regards, Bryan Soriano
by A verified traveler
awesome experience
Posted 24 Sep 2022 on Hotelsi had an awesome experience, comfortable bed, good free massage.
Comment from Hotel Management
25 Sep 2022 by Bryan Soriano, Hotel Management
Dear Joy, Thank you for taking the time to provide us with your feedback about your stay. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Yours sincerely, Bryan Soriano Asst. Guest Service Manager
by A verified traveler
Posted 12 Sep 2022 on Hotels
Comment from Hotel Management
12 Sep 2022 by Bryan, Hotel Management
Dear John, Greetings from Somerset Olympia Makati! Thank you for your review and feedback. Looking forward to welcoming you back again soon. Best regards, Bryan Soriano
