Ratings based on 285 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Secaucus

Posted 11 Nov 2024
great customer service and accomodation
Comment from Hotel Management
13 Nov 2024 by Karla, Hotel Management
Dear Mary Reggie,Thank you for your rating. It is our pleasure to have you stayed with us. We look forward to your next visit. Sincerely, Karla de Guzman, Guest Service
5 out of 5
by A verified traveler

Posted 2 Nov 2024
We've only been to this hotel twice but it has became our favorite place to celebrate occasions. The staffs gave us excellent service. The rooms are perfect. It's a plus that they're pet friendly so I was able to bring my baby, a small dog, both times. They're location is great, doesn't have surrounding busy roads so it's very peaceful and quiet. The staff are always smiling and very approachable. I kinda like that it's lowkey and not overcrowded like the hotels nearby. We always get the 1 bedroom and it's perfect for us family. I love that there's a kitchen, I view it as more bonding time for the family. I love love the spacious and clean bathroom. The buffet breakfast was top tier. Everything is absolutely delicious. The fruits are amazing. Although the selection isn't plenty but trust me, you will be satisfied and won't even taste everything because it was so filling. Overall an excellent experience and will surely be the only place we'll go to for occasions.
Comment from Hotel Management
4 Nov 2024 by Karla, Hotel Management
Dear Daniela,Thank you for sharing a perfect score rating of Somerset Alabang Manila. We are glad that you had the most accommodating experience from your previous stays with us. Our team is delighted to have provided an excellent customer service. Once again thank you for your patronage. We hope to welcome you again. Sincerely, Karla de Guzman, Guest Service
5 out of 5
by A verified traveler from Earlwood

This traveler left a rating score only Posted 20 Sep 2024
5 out of 5
by A verified traveler from Earlwood

This traveler left a rating score only Posted 19 Sep 2024
5 out of 5
by A verified traveler from Artesia

Posted 28 Aug 2024
Excellent hotel
Comment from Hotel Management
2 Sep 2024 by Karla, Hotel Management
Dear Jude,Thank you for your rating. Looking forward to your next stay. Sincerely, Karla de Guzman, Guest Service
5 out of 5
by A verified traveler

Posted 26 Aug 2024
Safe and quiet. Not too crowded. Downside is they are renovating the pool when we checked in last time.
Comment from Hotel Management
2 Sep 2024 by Karla, Hotel Management
Dear Abby,Thank you for your rating. It is indeed our pleasure to have you stayed with us. We sincerely appreciate your time to share your invaluable comments. Once again, thank you for your patronage and we hope to welcome you again. Sincerely, Karla de Guzman, Guest Service
5 out of 5
by A verified traveler

Posted 1 Aug 2024
We stayed for five nights and had a great experience from start to finish. This hotel is perfect if you want privacy and a quiet place to stay. Easy access to a few malls. The staff was great, one call, and they got it done. I will recommend it and be back for sure.
Comment from Hotel Management
2 Aug 2024 by Karla, Hotel Management
Dear Michael,Thank you for sharing a perfect score rating of Somerset Alabang Manila. We are glad that you had the most accommodating experience during your last stay with us. Our team is delighted to have provided an excellent customer service. Once again thank you for your patronage. We hope to welcome you again. Sincerely, Karla de Guzman, Guest Service
5 out of 5
by A verified traveler from Earlwood

This traveler left a rating score only Posted 22 Jul 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jul 2024 on Hotels
5 out of 5
by A verified traveler from BURBANK

Posted 10 Jul 2024
Place is very nice, staff easy to deal with.
Comment from Hotel Management
19 Jul 2024 by Karla, Hotel Management
Dear ROGELIO,Thank you for your rating. We are delighted to learn that you enjoyed your stay in Somerset Alabang Manila. Looking forward to your next stay. Sincerely, Karla de Guzman, Guest Service