Ratings based on 987 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
Enjoyed my stay here. Staff went above and beyond to take care of my accommodation.
Comment from Hotel Management
3 Dec 2024 by Solaire Resort, Hotel Management
Dear Sonny,Thank you for sharing your wonderful feedback! We're thrilled to hear that you enjoyed your stay and that our team went above and beyond to make your experience memorable. We truly appreciate your kind words and look forward to welcoming you back in the future!Sincerely,Christine SuapengcoAssistant Manager, Sky Tower Front Office
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Solaire Resort, Hotel Management
Dear Hannah, It's always a joy to know to know when our guests leave happy and delighted. Your perfect rating reinforces the hard work our team puts into every stay. We truly value your trust and we can't wait to welcome you back for another flawless experience. Sincerely, Margaret Lumanog Manager, Sky Tower Front Office
by A verified traveler
Posted 29 Nov 2024
Bed and pillows where the best ever, nice view and fastest sign in for room of any hotels so far, for the cost and being 5 star, the hot tub at pool area should not cost extra!
Comment from Hotel Management
29 Nov 2024 by Solaire Resort, Hotel Management
Dear Jerry, Thank you for your kind words about our bed, pillows, and the speedy check-in process. We’re thrilled to know you enjoyed the comfort and views during your stay.Regarding the hot tub, we appreciate your feedback and understand your concern. We will review this policy as we continuously strive to enhance our guests' experience. Your input is valuable to us, and we hope to welcome you back soon for another relaxing stay.Sincerely, Margaret LumanogManager, Sky Tower Front Office
by A verified traveler
Posted 26 Nov 2024
Amazing facilities and excellent staff!
The only problem I see is the casino allowing smoking which makes it impossible to stay long time playing.
Comment from Hotel Management
27 Nov 2024 by Solaire Resort, Hotel Management
Dear Julio,Thank you for sharing your wonderful feedback with us! We're delighted to hear that you enjoyed our facilities and had a positive experience with our staff. Your kind words are truly appreciated, and we will be sure to pass them along to the team.We also value your input regarding the casino smoking policy. We understand that this may have impacted your experience, and we truly apologize for any discomfort it caused. Please rest assured that we will take your comments into consideration as we continue to evaluate and improve our facilities.Thank you once again and we hope to welcome you back soon. Sincerely,Christine SuapengcoAssistant Manager, Sky Tower Front Office
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Solaire Resort, Hotel Management
Dear Michael, We are beyond delighted to receive your perfect rating. Knowing that we contributed to a memorable stay for you means a lot to our team. It's rewarding to know that our efforts made a positive impact. We can't wait to welcome you back for another extraordinary visit. Until then, safe travels and warm wishes! Sincerely, Margaret Lumanog Manager, Sky Tower Front Office
by A verified traveler
Posted 21 Nov 2024
It was an okay stay. Everything is so far away from this place
Comment from Hotel Management
22 Nov 2024 by Solaire Resort, Hotel Management
Dear Roy, Thank you for taking the time to share your feedback. We’re glad you chose to stay with us and regret that our location did not fully meet your needs. Our property is designed to provide a tranquil environment, but we understand the importance of accessibility. Your comments are valuable to us as we continuously strive to enhance the guest experience. Should you choose to stay with us again, we’d be happy to assist with recommendations or arrangements to make your visit more convenient. Safe travels, and we hope to welcome you back in the future.Sincerely, Margaret LumanogManager, Sky Tower Front Office
by A verified traveler from Richmond
Posted 20 Nov 2024
Loved the stay here so nice clean and luxurious!
Comment from Hotel Management
22 Nov 2024 by Solaire Resort, Hotel Management
Dear Jafarsadek, Thank you for your fantastic review! We’re delighted to hear that you loved your stay and found our property to be clean, luxurious, and welcoming. It’s always our goal to create an experience that leaves a lasting impression, and knowing we succeeded makes it all worthwhile. We look forward to the pleasure of hosting you again and ensuring your next visit is just as memorable!Sincerely, Margaret Lumanog Manager, Sky Tower Front Office
by A verified traveler
Posted 18 Nov 2024
Friendly staff
Comment from Hotel Management
18 Nov 2024 by Solaire Resort, Hotel Management
Dear Joven Jr.,Thank you so much for your wonderful feedback! We are thrilled to hear that you had a superb experience during your stay and that you enjoyed our facilities. It’s also great to know that our team made a positive impression with their friendly service.Your kind words truly motivate us to continue delivering exceptional experiences for all of our guests. We look forward to welcoming you back soon and ensuring your next stay is just as memorable!Sincerely,Christine SuapengcoSky Tower Front Office Assistant Manager
by A verified traveler
Posted 18 Nov 2024
Superb facilities. Friendly staff.
Comment from Hotel Management
18 Nov 2024 by Solaire Resort, Hotel Management
Dear Joven Jr.,Thank you so much for your wonderful feedback! We are thrilled to hear that you had a superb experience during your stay and that you enjoyed our facilities. It’s also great to know that our team made a positive impression with their friendly service.Your kind words truly motivate us to continue delivering exceptional experiences for all of our guests. We look forward to welcoming you back soon and ensuring your next stay is just as memorable!Sincerely,Christine SuapengcoSky Tower Front Office Assistant Manager
by A verified traveler
Posted 16 Nov 2024
Staff are very nice and helpful
Comment from Hotel Management
17 Nov 2024 by Solaire Resort, Hotel Management
Dear Purification Stella, Thank you for sharing your wonderful feedback! We are thrilled to hear that our staff made such a positive impression on you. Providing warm and helpful service is at the heart of what we do, and it’s always rewarding to know that our efforts contribute to a memorable stay.Your kind words will be shared with the team, as they serve as encouragement to continue delivering exceptional hospitality.We look forward to welcoming you back soon for another delightful experience. Should you need anything for your next visit, please don’t hesitate to let us know.Sincerely, Margaret Lumanog Manager, Sky Tower Front Office
