Ratings based on 9 Verified Reviews

1.3 out of 5
100% of guests recommend
1.4 Room cleanliness
1.2 Service & staff
1.5 Room comfort
1.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This scam .. give my money back

Posted 24 Jan 2020 on Hotels
I can’t not use May booking in siera condo not legit .then the no u give me..i cannot contact ..
1 out of 5
by A verified traveler

Scam! Fake Condominium Rooms! Beware!

Posted 16 Jun 2019 on Hotels
I haven’t use this Paid Reservation and I really don’t know why Hotel.Com still allowing this to Happen as the Reviews says almost all the Same!!! I wanted to have my Money Back! The Guards says we are not allowed to Come inside and the Number we called won’t answer at All!!! Can someone from Hotel.Com could tell us How can We have our Money Back!!!
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jun 2019
1 out of 5
by A verified traveler from Hinton, AB

Posted 16 Apr 2019
If We could give this a 0 rating we would. We couldn't use this booking. No Lobby and nobody answering the number to call. We wasted lots of money on a taxi because we couldn't check in and had to go to another hotel which cost us $100 a night. Very angry to lose that much money trying to stay here to save a bit of money.
1 out of 5
by A verified traveler

Posted 4 Mar 2019
I am not able to use this reservation, the guard was looking for a specific room and bldg number which was not made available for me at all. According to the management this is a hoax.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Dec 2018
1 out of 5
by A verified traveler

Posted 13 Nov 2018 on Hotels
The total area was great but the unit the we occupy isn't at Citrine 418. Guys you to make sure that you have contacted the person who lease or rent the unit. It was not included on the information that pool is only available during tuesday and thursday and yiu have to pay 200 per head. Now we had an issue with the person who lease/rent the unit because she was not the real owner she just rent the unit to have it rented as well. She was a scammer she was giving us instructions during our stay that really Humiliated us. We really had a bad experience not for the while priperty by this specific unit. CITRINE 418
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Nov 2018 on CheapTickets
2 out of 5
by A verified traveler

Warning this is a scam, I booked thru Hotels.Com

Posted 1 May 2019 on Hotels
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