Ratings based on 122 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Services is perfect from reception to maintenance
Comment from Hotel Management
23 Nov 2024 by Patricia Rubia-Front Office Supervisor, Hotel Management
Dear Ms. Rose,Good day!Thank you for your kind feedback! We're thrilled to hear that you had a perfect experience with our services, from reception to maintenance. Our team works hard to ensure everything runs smoothly, and we're so glad it made your stay enjoyable. We look forward to welcoming you back soon!Thank you!
by A verified traveler
Posted 12 Oct 2024
by A verified traveler
Posted 12 Oct 2024
by A verified traveler from Bakersfield Ca
Posted 2 Oct 2024
Staff are super kind they take their time to help you out rooms are clean they offer room service from near by restaurant's too It’s on the red light district you just open the door from the hotel and there’s bars and clubs right in front of you already
Comment from Hotel Management
4 Oct 2024 by Patricia Rubia- Front Office Supervisor , Hotel Management
Dear Mr. Oscar,Good day!Thank you for your wonderful feedback! We're thrilled that you experience our kind staff, and you found our room cleaned. Hoping to see you again in your future bookings with us!.
by A verified traveler
Posted 31 Aug 2024
We’ve stayed here twice. Its location, property, rooms, cleanliness, and location (yes, I said it twice) is superior to anything around—and it’s affordable! We loved our stays there and will be back again soon!
Comment from Hotel Management
31 Aug 2024 by Patricia Rubia- Front Office Supervisor , Hotel Management
Dear Mr. Billy,Good day!Thank you so much for your wonderful feedback! We're thrilled to hear that you loved your stay with us and appreciated our clean rooms, convenient location, and affordability. Providing comfortable and enjoyable experience at a great value is our top priority, so your feedback truly means a lot to us.We can't wait to welcome you back for another fantastic stay!
by A verified traveler from Edinburg
Posted 21 Aug 2024
Like the staff's professionalism. Did not like the hotel policy in not giving out an electronic receipt.
Comment from Hotel Management
21 Aug 2024 by Patricia Rubia- Front Office Supervisor , Hotel Management
Dear Mr. Cuellar,Good day!Thank you for taking your time to share your feedback with us. We're thrilled to hear that you appreciated the professionalism of our staff. Providing excellent service is a top priority for us, and your kind words mean a lot. We apologize for any inconvenience caused by our policy regarding electronic receipts for online reservations. Your feedback is invaluable as we strive to improve our services.We hope to welcome you back in the future and provide an even better experience.Thank you!
by A verified traveler
Posted 21 Aug 2024
Great place to see P. Burgos and close proximity of
The Filling Station. Hotel was beautiful, clean, and required minimal interaction with staff after checking in. Overall, I loved it and would DEFINITELY stay again!
Comment from Hotel Management
21 Aug 2024 by Patricia Rubia- Front Office Supervisor , Hotel Management
Dear Mr. Billy,Good day!Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us and found our hotel beautiful and clean. It's also great to know that our location made it easy for you to explore P. Burgos.We're thrilled that you loved your experience and are already looking forward to welcoming you back on your next visit!.Thank you!
by A verified traveler
Posted 4 Aug 2024
Located in heart of Makati. The Ballagio along with the intergrated Cafe Cabana & the Filling Station, famously amazing display of American 50s memorabilia. The experience is like walking back in time, while enjoying great food, 24/7 breakfast. There is something for everyone. I can't say enough about the staffs attitude, & welcoming. Top notch security team isvalso friendly & welcoming
Comment from Hotel Management
7 Aug 2024 by Patricia Rubia- Front Office Supervisor , Hotel Management
Dear Mr, Shaw,Good day!Thank you for sharing your feedback about your recent stay at Royal Bellagio Hotel. We're delighted to hear that you appreciated the variety of offerings and found our security team to be friendly and welcoming. However, I'm sorry to hear that your experience with our staff's attitude did not meet your expectations. We strive to ensure every guests feels warmly welcomed and well-attended, and your comments highlight an area where we need to improve. Please be assured that we will address this with our team to enhance our service quality.We hope to have an opportunity to welcome you back and provide you with a better overall experience.
by A verified traveler from Mt Evelyn
Posted 29 Jul 2024
Its getting old, but is clean and very convienient location
Comment from Hotel Management
7 Aug 2024 by Patricia Rubia- Front Office Supervisor , Hotel Management
Dear Mr. Matt,Good day!Thank you for taking time to share your feedback with us. We're glad to hear that you appreciated the cleanliness of our hotel and found our location convenient. These aspects we take great pride in, as we aim to offer a comfortable and accessible experience for our guests.We understand your comments about our hotel showing it age. Please know that we are in the process of making updates and improvements to enhance our facilities and ensure our guests have the best possible experience.We hope to welcome you back soon and provide you with a refreshed and even more enjoyable stay.
by A verified traveler
Posted 10 Jun 2024 on Hotels
