Ratings based on 587 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Simi Valley
Posted 26 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Jenn Sanje (Duty Manager), Hotel Management
Hi Jonna! Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a lovely experience with us. Thank you for choosing to stay with us! See you again soon!
by A verified traveler
Posted 23 Nov 2024
Best cheap hotel for me been coming back here since 2019
Comment from Hotel Management
25 Nov 2024 by Jen, Hotel Management
Hi Timmy,Thank you so much for always choosing to stay with us whenever you are in Quezon City. We appreciate your kind words and we hope to see you again soon!
by A verified traveler
Posted 31 Oct 2024
Toilet had leak, no internet
Comment from Hotel Management
2 Nov 2024 by Jennylyn Sanje - Duty Manager, Hotel Management
Hi Joshua,We sincerely apologize for not meeting your expectations during your recent stay. Rest assured that your feedback was noted and will be relayed to the concerned department. We hope to see you again.
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
22 Sep 2024 by Jen, Hotel Management
Hi Diosa, Thank you for your feedback! Could you share specific areas where we can improve your experience? We strive for ultimate guest satisfaction and would love to delve into how we can enhance your stay.
by A verified traveler
Posted 1 Sep 2024 on Hotels
Comment from Hotel Management
2 Sep 2024 by Jen, Hotel Management
Hi Adrian,Thank you so much for taking the time to give us a perfect rating! We hope to see you again soon!
by A verified traveler
Posted 9 Aug 2024
The front desk was very nice and helpful.
Comment from Hotel Management
13 Aug 2024 by Jenn, Hotel Management
Hi Yen,We are delighted that your recent stay has been memorable because of our front desk staff. We look forward to your next stay with us!
by A verified traveler
Posted 3 Aug 2024 on Travelocity
Place is really clean, toothbrush/water/slippers are not free. Towels so thin and almost worn out. They are out of stock of toothbrush (really)😂
Comment from Hotel Management
4 Aug 2024 by Jen, Hotel Management
Hi Raul,We're glad to hear that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We will take note of your concerns and rest assured that it will all be addressed promptly.
by A verified traveler
Posted 17 Jul 2024 on Hotels
Absolutely great service and clean except the bathroom tiles are seeping out some water
Comment from Hotel Management
23 Jul 2024 by Ira, Hotel Management
Dear Ms. Arnalex,Greetings from Red Planet Quezon City Timog! Thank you very much for appreciating our great service and clean rooms.Rest assured that we are looking into the issue that you reported to ensure this doesn’t happen again.Thank you and we hope to see you again soon!Sincerely,Mirabel TorresDuty Manager
by A verified traveler from Mississauga
Posted 24 May 2024
I didn’t like how they are so strict and unaccommodating when we checked in and my wife forgot her ID. My ID as the husband should be enough. They should have some room for consideration.
Comment from Hotel Management
25 May 2024 by Jenn, Hotel Management
Hi Mervin,Thank you for your recent stay and for sharing your experience with us. As safety and security is our top priority, we ensure that all guests coming in and out of the hotel are registered. We hope that this experience will not deter you from coming back. We look forward to serving you better! Best regards,Jenn SanjeDuty Manager
by A verified traveler
Posted 7 May 2024
TV is not working
Comment from Hotel Management
8 May 2024 by Ira, Hotel Management
Dear Ms. Cynthia,Greetings from Red Planet Hotels!Thank you for sharing your feedback and for bringing this to our attention. We apologize if you had a bad experience with the TV. Rest assured that we will look into this issue and resolve it promptly.We hope this will not deter you from coming back.Sincerely,Mirabel TorresDuty Manager
