Ratings based on 7 Verified Reviews
2.0 Room cleanliness
3.0 Service & staff
3.0 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Feb 2023
by A verified traveler
Posted 4 May 2022
Prior to my trip I had an accident & spranged my ankle very bad. So the doctor recommend me not to cancel this trip & reschedule after surgery & recovery!! However, I explained to Expedia customer service, & sent a message to Pets Blossom & Chateau Elysee that I would like a refund for now until after my surgery/recovery, then I will reschedule my trip. I got a reply from Expedia customer service, but NO reply from Pets Blossom & Chateau Elysee!!
by A verified traveler
Posted 30 Mar 2022 on Hotels
by A verified traveler
Posted 8 Nov 2021
Didn’t answer to check in. No front desk.
Unable to stay and still waiting for refund.
I can’t believe they charge me for not staying when the phone provided didn’t work.
I open a claim and still no answer 😡
by A verified traveler
very bad host...
Posted 28 Jul 2019 on HotelsI was really shock when i arrived that they did not let me check in because it was fully booked.. I did book the room 1 month before the check in date and i did call the a day before to to confirm it... And also 3 hours before im going to check in, I also called the host during i was on the taxi on my way to the condo hotel.. But then i arrived there, they told me they are fully booked...It was long flight for me all the way from UK and then i arrived in there place, i have no place to stay... Until now they did not refund me.. It was a very very bad experience.. i try to email them and call them but no answer until now...
by A verified traveler
Couple traveling
Posted 3 Feb 2019 on HotelsClean, comfortable condo. Well equipped kitchen, close to the airport, very secure condo complex.
Comment from Hotel Management
18 Feb 2019 by mj, Hotel Management
thank you for your message.we would loved hosting you again
by A verified traveler
Posted 13 Sep 2022 on Hotels
