Ratings based on 248 Verified Reviews
3.1 Room cleanliness
3.6 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
by A verified traveler
Posted 30 Nov 2024
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 8 Nov 2024
I know the staf
by A verified traveler from westminster
Posted 28 Oct 2024
by A verified traveler
Posted 19 Oct 2024
This place was recommended after my top 3 choices were booked for my dates, but I think I would have had a better time around the corner at city garden (old or new). There's some good and bad, I stayed longer that I would normally but wanted to change to a better hotel every day.
The Good
-Excellent helpful staff
-Large rooms with windows
-Great location of 24 hour food and amenities
The Bad
-Broken amenities, AC leaking 24/7, shower head blocked, tub had lots of cracks that cut my feet (needing medical attention)
-Turn down service has to be requested, doesn't always happen when you do
-Dirty carpets, very rarely I have to wear my shoes in suite
-Out of the way of regular transit, if you're okay with Jeepneys and Grab this is good, otherwise, Ayala Terminal, Malate or BCG may be better options
I've seen some of the corner units and their remodels would work wonders for the rest of the facility, removing carpet changing wallpaper and so on. The old city garden hotel is around the corner and about $10/d, but you get what you pay for here.
by A verified traveler
Posted 13 Oct 2024
Aside from the A/C shutting off and on i enjoyed my stay Staff were bery friendly and accomodating
by A verified traveler
Posted 2 Aug 2024 on Hotels
by A verified traveler
Posted 26 Jun 2024 on Hotels
Nice place and clean. Quaint resto-lounge for a quick meal.
The office and door staff are nice and polite and ready to assist the hotel residents.
by A verified traveler
Posted 24 Jun 2024 on Hotels
Nice place to stay and very convenient to the malls and dining.
