Ratings based on 55 Verified Reviews

3.1 out of 5
53% of guests recommend
2.9 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 30 Jul 2018 on Hotels
no towels, not enough drinking water, charge for pool usage, but the location and pool is great
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Room 0216 - Bad wifi bad air-con no bidet

Posted 8 Mar 2018 on Hotels
Wifi was too bad. Almost no signal and no Internet. The air-conditioner was bad, too. Finally, there's no bidet in the toilet.
2 out of 5
by A verified traveler from Philippines

Disappointed

Posted 14 Feb 2018
Pros: Roomy
Cons: Cleanliness. Many cockroaches on the loose.
Location: Shopping
Air conditioning not working as expected. Temperature affected my sleep.
3 out of 5
by A verified traveler

Cockroaches, insects everywhere

Posted 25 Jan 2018 on Hotels
The outside looks amazing, with the pools (which we didn't use anyways) and MOA very close. Inside was okay; beds were nice, patio overlooking MOA. We checked in at 2pm. Soon after, little cockroaches started appearing in the bathroom. We just ignored it as we were going out, hoping it is just a rare occurrence. We came back in the evening and getting to sleep when these bugs, cockroaches started flying and crawling, hitting as fast as we can, and we ended up not sleeping for fear of more cockroaches. The office was closed at night so there was no way to contact them; we reported the incident through text (cellphone of Lovely {the staff}) was unanswered. Since we have another day left, we had to ask for an insect spray - they gave us one. Looks like they know this problem already but no action was done to our room except to give us that insect spray. Second day was okay, slept half the time - as bugs still came out but not as much anymore.
Comment from Hotel Management
8 Feb 2018 by - RM, Hotel Management
Thank you for staying with us ma'am/sir. And thank you for taking a time to write your review about your stay at our unit. We appreciate the feedback that we get from our guest that also give us the opportunity to make our service better. Rest assured you that this comments are all noted and will be relay to the staff for the immediate action. Thank you
3 out of 5
by A verified traveler

Roaches are all over the place

Posted 22 Jan 2018 on Hotels
Very accessible to shopping mall and restaurant
Comment from Hotel Management
8 Feb 2018 by -RM, Hotel Management
Thank you for staying with us sir. Thank you for taking time to write your review in our hotel and it help us to make our service better.
1 out of 5
by Harris

too much for a ran down place

Posted 4 Jan 2018 on Hotels
stinky place. towels are very old. furnitures are ran down. shower barely work. no hot water and internet
3 out of 5
by Dr. William

Great Location

Posted 1 Jan 2018 on Hotels
Was hard to find the right tower as they are not marked. The first room was moldy and the first night the Air Conditioner leaked water all over the mattress, we were given a second room the next day. The young people who took care of the room was great.
Comment from Hotel Management
5 Jan 2018 by omc, Hotel Management
Good day sir, Thank you for staying with us. Hope to see you again and we're sorry for some problem that you encounter during your stay.
5 out of 5
by Emmanuellen

Shopping galore

Posted 11 Dec 2017 on Hotels
Love how close to shopping and restaurant
Comment from Hotel Management
14 Dec 2017
Thank you for staying with us ma'am. We really appreciate your feedback. And you, you are really nice and kind. Hope to see you again. God Bless po.
5 out of 5
by evelina

Amazing

Posted 18 Nov 2017 on Hotels
Amazing
Comment from Hotel Management
21 Nov 2017
Thank you ma'am Evelina. Hope to see you again.
4 out of 5
by Maria

Basic

Posted 14 Nov 2017 on Hotels
I booked 5 rooms for 2 nights. It was fine overall with a few hiccups... Some of the amenities indicated were not there. Rooms were basic. One of the room's air conditioner was not functioning properly. Some rooms had a double bed + a single bed + a sofa bed. One even had a roll away mattress. But some only had a double bed and a sofa bed. No extra mattresses, etc. The room with a broken air con was not fixed. The occupants, abandoned it the following day.
Comment from Hotel Management
14 Dec 2017
Thank you for staying with us ma'am, we really appreciate your feedback, that will help us to improve our unit more. Thank you and Godbless.
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