Ratings based on 5 Verified Reviews
1.2 Room cleanliness
2.0 Service & staff
2.0 Room comfort
1.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Jun 2023
the guard at night was very helpful and nice
Comment from Hotel Management
30 Jun 2023 by Lisa, Hotel Management
Thanks for taking out your valuable time to rate us, Cheryl! We will work even harder to make your stay a memorable one :) Regards, Lisa
by A verified traveler from Surrey
Posted 24 Apr 2023
Very dirty and noisy. No wifi. Unhelpful staff.
Comment from Hotel Management
4 May 2023 by Charles, Hotel Management
We are sorry to hear about your experience, Jason! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Charles
by A verified traveler
Posted 25 Feb 2022 on Hotels
Comment from Hotel Management
27 Feb 2022 by Jane, Hotel Management
Hi, Rio! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Jane!
by A verified traveler
Maintenance
Posted 7 Dec 2021 on HotelsDirty bathroom, showers not working, no toilet seats, linens worn out overall totally not satisfied
Comment from Hotel Management
8 Dec 2021 by Ammy, Hotel Management
Apologies for the problems you had faced, Rodell! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.
by A verified traveler
Feedback
Posted 12 May 2024 on HotelsThey cannot find our reservation. Very dirty room & toilet. They dont have lift, toilet paper, soap & no bed sheet. Aricon doesnot work well. There are ants & cockroach.
