Ratings based on 15 Verified Reviews
2.7 Room cleanliness
2.5 Service & staff
3.3 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2023
Other than the location of the property, this hotel is not suitable for tourist outside of the Philippines. Staff are generally poorly trained and bedding and toilets are poorly maintained and not cleaned. Toilet seat was missing and there were stains and hair star da on the bed sheet.
Comment from Hotel Management
6 Dec 2023 by Barbara, Hotel Management
Hi, Anan! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara
by A verified traveler
Posted 29 Oct 2023
Horrible place and neighborhood. Terrible bed and noisy ac
Comment from Hotel Management
2 Nov 2023 by Barbara, Hotel Management
Hi, Jose! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara
by A verified traveler
Posted 8 Oct 2023 on Hotels
To check-in took almost 2 hours. Everytime it would rain water would leak into my room. Theres alot of water leaks throughout the halls. Stupid rules regarding visiting hours for friends and etc. Room was clean thou but overall experience was bad.
Comment from Hotel Management
2 Nov 2023 by Barbara, Hotel Management
Sorry for the hassle you faced, Willmon! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Barbara
by A verified traveler
Posted 3 May 2023 on Hotels
Comment from Hotel Management
11 May 2023 by Ammy, Hotel Management
Hi, Kim! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.
by A verified traveler
Posted 15 Feb 2023 on Ebookers
I wasn't expecting a 5 star experience but there was soap given and no toilet seat.
Comment from Hotel Management
20 Feb 2023 by Ammy, Hotel Management
Apologies for the problems you had faced, Anthony! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.
by A verified traveler
Posted 4 Jan 2023 on Hotels
Comment from Hotel Management
10 Jan 2023 by Lisa, Hotel Management
Thanks for taking out your valuable time to rate us, James! We will work even harder to make your stay a memorable one :) Regards, Lisa
by A verified traveler
Posted 2 Dec 2022
Toilet door can’t open fully and Aircon can’t control.
Comment from Hotel Management
9 Dec 2022 by Ava, Hotel Management
Hi, Boon! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Ava
by A verified traveler
Posted 9 Nov 2022
Thanks for accommodating! I just need a place to shower and lay back on !
Comment from Hotel Management
19 Nov 2022 by Eva, Hotel Management
Hey, Ernie! Your review made our day. Reviews like yours are what keeps us going the extra mile to serve better in the future. Regards, Eva
by A verified traveler
Posted 12 Sep 2022
Really busy street market.
Comment from Hotel Management
19 Sep 2022 by Greta, Hotel Management
Hi, thanks for rating us, looks like your stay with us hasn't been up to par. We believe in continuous improvement. Give us another chance and we'll make sure you experience the comfort and hospitality we know. Regards, Greta
by A verified traveler
Posted 31 Jul 2022 on Hotels
Comment from Hotel Management
23 Aug 2022 by Jane, Hotel Management
Hi, Johna kresha! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Jane!
