Ratings based on 174 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Dec 2024
by A verified traveler
Posted 10 Dec 2024
by A verified traveler
Posted 9 Dec 2024
by A verified traveler
Posted 4 Dec 2024
No parking, too many homeless all around
Comment from Hotel Management
5 Dec 2024 by R, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Your comments are important to us, and we would appreciate the opportunity to learn more about what went wrong during your stay.Thank you once again for your feedback, and we hope to welcome you back soon!Best regards, Miramar Hotel
by A verified traveler
Posted 27 Nov 2024
Just needed a room overnight for our appointment in the US Embassy. Charged me P50.00 for an extra bed sheet for the sofa bed even though I paid the rate for 4 people (including an 11 yo boy.).
Towel rack came off the wall as soon as we tried to hang a towel -screws were lose.
Overall it did the job - but nothing fancy.
Comment from Hotel Management
29 Nov 2024 by R, Hotel Management
Dear Guest,Thank you for your review. We appreciate your feedback and apologize for the issues you encountered during your stay. Your comments will help us address these matters to improve our services.We're glad our hotel met your basic needs, and we hope to provide you with a more comfortable experience in the future.Best regards, Miramar Hotel
by A verified traveler from Greenville
Posted 24 Nov 2024
Comment from Hotel Management
27 Nov 2024 by R, Hotel Management
Dear Guest,Thank you for your review! We appreciate your feedback and are glad to hear that you had a good experience. We look forward to welcoming you back in the future!Best regards, Miramar Hotel
by A verified traveler from Las Vegas
Posted 21 Nov 2024
No wifi in the hotel and the early check in fee is 250 pesos per hour. I was very disappointed with this hotel. I was expecting that there will be a wifi connection as what I saw from its expedia amenities and a 250 pesos fee for early check in not hourly charged of 250 pesos.
Comment from Hotel Management
29 Nov 2024 by R, Hotel Management
Dear Guest,Thank you for sharing your thoughts with us. We are sorry to hear that your experience did not meet your expectations. Please know that your feedback is important to us and will be taken into consideration as we continuously strive to improve our services. Our internet provider has been experiencing issues due to the recent storm, which impacted our Wi-Fi connectivity.We hope to have the opportunity to serve you better in the future.Best regards, Miramar Hotel
by A verified traveler
Posted 19 Nov 2024
The elevator is very slow, if it is working. The internet was out almost the entire time I was there.
I ask for some help printing off a document. They wanted to charge 50 PHP PER PAGE! This is the price for a paying guest!!!!
I had tiny flying bugs in my restroom. They would not clean my room every day and refused to give me clean towels.
The food in the dining facility was very overpriced. Traditional dishes that should have meat in them were served as vegetarian. VERY disappointing for the prices that are charged there.
I will not be staying here again.
Comment from Hotel Management
27 Nov 2024 by R, Hotel Management
Dear Guest,Thank you for taking the time to share your experience with us. We appreciate your honest feedback and understand that your stay did not meet your expectations. Please know that your comments are important to us, and we will carefully review them with our team to make necessary improvements. We always strive to provide our guests with an enjoyable experience, and your insights will help us enhance our services.We appreciate your feedback, and we genuinely hope to have the opportunity to regain your trust in the future.Best regards, Miramar Hotel
by A verified traveler
Posted 24 Oct 2024
Foods are expensive but not tasty. Ended up wasting it.
Comment from Hotel Management
3 Nov 2024 by R, Hotel Management
Dear Guest,Thank you for your continued support and for sharing your experience with us! We're delighted to hear that you find our location perfect for exploring the nearby attractions. Your loyalty means a lot to us, and we look forward to welcoming you back for many more visits in the future!Best regards, Miramar Hotel
by A verified traveler
Posted 19 Oct 2024
Internet connection within the stay was not sufficient enough to even do a video call, or to watch Netflix. The services here were decent and the people were very nice.
Comment from Hotel Management
3 Nov 2024 by R, Hotel Management
Dear Guest,Thank you for your review. We're glad to hear that you found our staff to be nice and the services decent. However, we apologize for the issues you experienced. Your feedback is important to us, and we will address it to enhance our guests' experience. We hope to welcome you back in the future. Best regards, Miramar Hotel
