Ratings based on 33 Verified Reviews
4.5 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jul 2024
Close to everything I need. 👍👌
Comment from Hotel Management
19 Jul 2024 by MaxStays , Hotel Management
Hello Ms. Ruth,Greetings!Thank you for choosing to stay with us and for your positive rating! We appreciate your feedback and hope to welcome you back again soon.Best regards,
by A verified traveler
Posted 22 Jun 2024
Comment from Hotel Management
23 Jun 2024 by MaxStays , Hotel Management
Dear Sir Paul,Greetings!Thank you very much for your perfect score! We greatly appreciate your positive feedback and are thrilled to hear that you enjoyed your stay at our condo-tel. Should you have any future accommodation needs or inquiries, please do not hesitate to reach out to us.Best regards,
by A verified traveler
Posted 28 Feb 2024
Courteous staff. Location trendy with walkable good restaurants and connected to a mall. Fixtures are old, no hot water, few shower tiles unglued. Terrace was used as storages. Visible crawling pest. Very disappointed as it was advertised as 5 star accommodation.
Comment from Hotel Management
28 Feb 2024 by MaxStays , Hotel Management
Dear Sir Edwin, Greetings!Thank you for sharing your feedback with us. We genuinely appreciate your kind words about our courteous staff and the trendy location with convenient access to restaurants and a mall.We deeply regret to learn about the challenges you encountered during your stay. Please accept our sincere apologies for the issues. Your comments have been taken seriously, and we are addressing these concerns to ensure a more comfortable experience for our guests in the future. We understand your disappointment, and we assure you that this does not align with the standard of excellence we aim to uphold. Once again, thank you for bringing these matters to our attention. Warm regards,
by A verified traveler
Posted 27 Feb 2024 on Hotels
Comment from Hotel Management
28 Feb 2024 by MaxStays , Hotel Management
Dear Ms. Jasmin, Greetings!We wanted to extend a heartfelt thank you for your recent stay at our property. Your commendable score of 8 out of 10 is greatly appreciated, and it reinforces our dedication to providing exceptional experiences for our guests.Your feedback is invaluable to us, and we're thrilled to hear that your stay met your expectations. We're committed to continually improving our services, and your insights help us in this endeavor.Thank you once again for choosing to stay with us. We look forward to welcoming you back in the future.Warm regards,
by A verified traveler
Posted 7 Jan 2024 on Hotels
Comment from Hotel Management
9 Jan 2024 by MaxStays , Hotel Management
Dear Sir Jack,Thank you so much for taking the time to leave us a perfect score for your stay at our property.We're delighted to hear that you had a wonderful experience, and it was truly a pleasure hosting you. Your positive feedback means a lot to us, and we hope to welcome you back in the future.Best regards,
by A verified traveler
Posted 16 Jun 2023
Comment from Hotel Management
17 Jun 2023 by MaxStays, Hotel Management
Hi Roden, Greetings!Thank you for taking the time to give our property a perfect score. We truly appreciate your feedback and look forward to welcoming you back in the future.Regards,
by A verified traveler
Posted 15 Feb 2020 on Hotels
Comment from Hotel Management
16 Feb 2020 by The Management , Hotel Management
Dear Alex,
Greetings from MaxStays!
Thank you for staying at our property and thank you your perfect ratings. We hope to welcome you again in the future.
Kind regards,
by A verified traveler
Enjoyable Stay :)
Posted 2 Jan 2020 on HotelsOver night stay for my parents and me and my husband. It was enjoyable :)
Comment from Hotel Management
6 Jan 2020 by The Management, Hotel Management
Dear Ms. Mari,
Greetings from MaxStays!
Thank you so much for your wonderful review about us. We are grateful to know that you had such a wonderful experience staying at our property with your family.
Your comments are highly appreciated as we continue to do our very best for the comfort and satisfaction of all our guests. We look forward to welcoming you back for another pleasant stay in the near future.
Kind regards,
The Management
by A verified traveler
Great Service
Posted 18 Nov 2019 on HotelsComment from Hotel Management
20 Nov 2019 by MaxTeam, Hotel Management
Dear Mr. Jim,
Thank you for taking the time to share your perfect review. We hope to welcome you back again soon.
Best regards,
MaxTeam
by A verified traveler
Good location, nice pool, clean and friendly staff
Posted 3 Sep 2019 on HotelsFriendly staff. Clean room. I had an early check in at an empty unit. The early check was charged seriously.
Unit has super fast internet, Netflix, smart tv. Even a washing machine.
Comment from Hotel Management
5 Sep 2019 by MaxTeam , Hotel Management
Dear Mr. Vincent,
Greetings from MaxStays!
Thank you so much for taking the time to share your experience and choosing our property.
We are delighted to have your high admiration in so many aspects, especially our friendly staff, clean room, amenities, and our location. We are proud that we were able to contribute in making your short trip enjoyable. Your compliments truly motivate us in continuing to deliver the service standards to our guests.
Once again, thank you so much and we look forward to the pleasure of welcoming you back at MaxStays - Max Pavilion @ The Venice Residences.
Warm regards,
MaxTeam
