Ratings based on 334 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Sep 2024
by A verified traveler
Posted 6 Sep 2024
The Security checks is to much
Comment from Hotel Management
6 Sep 2024 by Manila Prince Hotel Team, Hotel Management
Dear guest,Thank you for sharing your thoughts on our security checks. We understand that they can feel extensive, but they are in place to ensure a safe environment for all our guests. We appreciate your feedback and will keep it in mind as we continue to refine our security procedures.
by A verified traveler from Markham
Posted 2 Sep 2024
I really like the hotel and my room but the hot water in the shower room not working.
Comment from Hotel Management
2 Sep 2024 by Manila Prince Hotel Team, Hotel Management
Dear guest,Thank you for your positive feedback about the hotel and your room. We hope you reported the issue with the hot water to our team, and we are confident it would have been addressed promptly. We look forward to welcoming you back soon.
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
2 Sep 2024 by Manila Prince Hotel Team, Hotel Management
Dear Guest,Thank you for giving us a positive rating. We are glad that you enjoyed your stay. Looking forward to welcoming you again soon. Take care!
by A verified traveler
Posted 28 Aug 2024
Love to stay here when I visit Manila again. Staff are super efficient and the best breakfast I have ever had. Staff are very friendly and helpful. Love the room and shoutout to the HSK staff in providing daily HSK service.
Comment from Hotel Management
29 Aug 2024 by Manila Prince Hotel Team, Hotel Management
Dear guest, Thank you for your review and for giving us a positive rating. We appreciate the kind words about our staff and we are sure that they enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to welcoming you again soon. Take care!
by A verified traveler
Posted 28 Jul 2024
I booked a 5 nights stay for my mum, sister, brother and dog they don’t stay where that there would be 1500 php per night fee for the dog and 1200 php for a visitor to stay overnight it would be better if they put that here rather than telling me at the reception that it’s on their fb page or website which I clearly don’t know about since I’m booking through Expedia but I still ended up paying 7500 php for my dog and 1200 for my cousin. All in all facility and service was great just not so much with the hidden fees.
Comment from Hotel Management
29 Jul 2024 by Manila Prince Hotel Team, Hotel Management
Dear guest,Thank you for your feedback. We’re glad to hear you enjoyed our facilities and service. We understand the importance of clear communication regarding additional fees and will work on ensuring this information is more accessible to all our guests, including those booking through third-party platforms. We hope to have the opportunity to welcome you and your family back to Manila Prince Hotel in the future.
by A verified traveler
Posted 21 Jul 2024
Nice
Comment from Hotel Management
29 Jul 2024 by Manila Prince Hotel Team, Hotel Management
Dear guest, Thank you for your review and for giving us a positive rating. We are glad that you enjoyed your stay. Looking forward to welcoming you again soon. Take care!
by A verified traveler
Posted 21 Jul 2024
Everything. The only thing that was missing is a room safe.
Comment from Hotel Management
23 Jul 2024 by Manila Prince Hotel Team, Hotel Management
Dear guest,Thank you for giving us a perfect rating. We are glad that you enjoyed your stay. Should you need assistance in storing your valuables, you may ask our front desk on your next visit. Looking forward to welcoming you again soon. Take care!
by A verified traveler from Toshimaku
Posted 16 Jul 2024
It's not a convenient location for sightseeing
Comment from Hotel Management
20 Jul 2024 by Manila Prince Hotel Team, Hotel Management
Dear guest,Thank you for sharing your feedback. We respectfully disagree with your assessment, as our hotel is situated near several of Manila's top tourist destinations, including Luneta Park, the National Museum, Intramuros, and Paco Park to name a few. We hope you had a chance to explore these wonderful sites during your stay.
by A verified traveler
Posted 12 Jul 2024
Comment from Hotel Management
13 Jul 2024 by Manila Prince Hotel Team, Hotel Management
Dear guest,Thank you for giving us a perfect rating. We are glad that you enjoyed your stay. Looking forward to welcome you again soon. Take care!
