Ratings based on 97 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
What we like was the pictures. Looks so clean and new. When we checked in staff was very nice and helpful. We ended up no eating breakfast buffet because we lost our appetite when we sa roaches in our room. We booked 3 rooms along with my teo daughters and their room also had roaches. We won’t stay here again
by A verified traveler
Posted 13 Nov 2024
Staff was quick to respond to our request to clean the room upon our arrival. We checked in to our room and found some stains and hair on the sheets. When we notified the front desk, they quickly sent someone to change the sheets and vacuum the floor.
I took photos of the stains and hair that I found on the sheets and dresser. When I was getting ready to take a shower, I saw a roach crawling on the bathroom wall and did find one too as we we’re getting ready to check out . I did take a photo/video to show to the front desk. Also, there was a sign on top of the toilet roll cover that says, “Please throw used toilet papers in the garbage can.” I told the lady at the front desk that it was a very unsanitary and unhygienic rule to follow.
The buffet service was great! I
by A verified traveler
Posted 9 Nov 2024
Hotel itself was great. Due to construction around the property it did not have a great appearance on the out,but inside was great and so was the staff
by A verified traveler
Posted 4 Nov 2024
Very nice hotel rooms and restaurants. Not much going on around the hotel except sone outdoor dining restaurants next door at Seascape Village. Views of the bay with lots of land reclaim activity going on. I suspect it n a few years won’t be much view left with new hotels and condos.
by A verified traveler
Posted 2 Nov 2024
-
by A verified traveler
Posted 28 Oct 2024
by A verified traveler
Posted 14 Oct 2024
Bayview hotel, beautiful room & lights, cordial, accommodating staff, with lots of dining options, worth your money for the pleasant ambiance.
by A verified traveler from McAllen
Posted 8 Oct 2024
Private pool is not heated. Too cold to even enjoy. Roof top pool staff are rude.
by A verified traveler from Sunrise
Posted 23 Sep 2024
The lights kept turning on and off all night. Obviously an electrical short or some issue with the power. It kept us from getting a decent sleep. However, breakfast was nice. Ginaper was very kind and hospitable.
by A verified traveler
Posted 19 Aug 2024 on Hotels
