Ratings based on 452 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
6 Nov 2024 by -Rajino, Hotel Management
Dear Reina,Thank you for the perfect score! We look forward to serving you in the near future. See you!Rajino F. SantosFront Office Manager
by A verified traveler
Posted 15 Oct 2024
Excellent hotel!
Comment from Hotel Management
6 Nov 2024 by -Rajino, Hotel Management
Dear John,Thank you very much for taking the time to let us know about your stay. We are glad that you had a great time with us and we look forward to seeing you again.See you!Rajino F. SantosFront Office Manager
by A verified traveler
Posted 3 Sep 2024
Simply wonderful.
I couldn’t ask for more !
Thanks Joy Nostalg for making my stay memorable:)
Comment from Hotel Management
4 Sep 2024 by -Rajino, Hotel Management
Dear Sharon, Thank you for your kind words! We are delighted to hear that you had a wonderful stay with us. Your feedback means a lot to us. Looking forward to welcoming you back soon. See you!Warm Regards,Rajino F. SantosFront Office Manager
by A verified traveler
Posted 23 Jul 2024
Comment from Hotel Management
21 Aug 2024 by -Rajino, Hotel Management
Dear Nash, Thank you for your positive rating. We appreciate your feedback. Looking forward to welcoming you back.Warm regards, Rajino F. Santos Front Office Manager
by A verified traveler
Posted 19 Jul 2024
Booked the one bedroom suite, big room, however, furniture and fixtures needs updating
Comment from Hotel Management
20 Jul 2024 by -Rajino, Hotel Management
Dear Ma Fatima, Thank you for your feedback. We appreciate your comments regarding the need for updating furniture and fixtures in our one bedroom suite. We will certainly look into this matter. Best Regards, Rajino F. SantosFront Office Manager
by A verified traveler
Posted 1 Jul 2024
Room needs upgrade and reno....
Comment from Hotel Management
10 Jul 2024 by -Rajino, Hotel Management
Dear Jess Brady,We appreciate your feedback regarding the room condition. We are continuously working on improving our facilities to enhance the guest experience. Thank you for bringing this to our attention and we hope to see you soon.Rajino F. SantosFront Office Manager
by A verified traveler
Posted 10 Jun 2024
Feel’s like I’m in New York City , Property was very nice
Comment from Hotel Management
13 Jun 2024 by -Rajino, Hotel Management
Dear Benjamin, Thank you for your kind words! We are delighted to hear that you enjoyed the ambiance of our property. We strive to provide a memorable experience for all our guests. Looking forward to welcoming you back soon. See you!Rajino F. SantosFront Office Manager
by A verified traveler
Posted 29 May 2024
The location, free breakfast option and staff were all excellent. Although the rooms, since it's condo style, they could've added other necessary items like paper towels, paper napkins and also additional outlets for charging electronics. If they don't want to use plugs, the lamps should at least have a usb port where we could charge our phones while we sleep. I had to move some furnitures so I could access the plug to charge my phone while I sleep. Also, the room spray that they use in the lobby doesn't smell inviting. It smells of old people, they need to use a diffuser with a scent that's inviting rather than nauseating. Other than that, I couldn't have chosen a better place to stay while I was in Manila. Thank you
Comment from Hotel Management
31 May 2024 by -Rajino, Hotel Management
Dear Frances, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our excellent location, complimentary breakfast, and the service provided by our staff. We appreciate your suggestions regarding the room amenities and will take them into consideration for future improvements. Regarding the room setup, we will review the possibilities of adding more outlets for charging electronics and enhancing the ambiance with a more pleasant room spray. Your comments are valuable to us as we strive to provide a comfortable stay for all our guests. We are thrilled to know that you had a great overall experience with us and we look forward to welcoming you back in the future. Thank you once again for choosing to stay with us. Rajino F. SantosFront Office Manager
by A verified traveler
Room temperature breakfast spread
Posted 26 May 2024 on HotelsHmmm simple, clean room, friendly staffs but the food for breakfast are all left to room temperature for most of the days,….. hope they could do something, the wax for the heating finished and wasn’t replaced. A very big discount to the hotel.
by A verified traveler
Posted 7 Apr 2024
Great staff, Excellent experience
Comment from Hotel Management
10 Apr 2024 by -Rajino, Hotel Management
Dear Justin,We're sincerely grateful for your kind words and for choosing our establishment. It's an honor to know that we met your expectations, and we hope to have the opportunity to welcome you back in the future.See you!Rajino F. SantosFront Office Manager
