Ratings based on 73 Verified Reviews
3.2 Room cleanliness
3.2 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Apr 2021
Rooms are extremely small and share one community restroom on each floor. The room I was placed in did not even resemble the room that was pictured. It was slightly smaller than my walk-in closet back home, yet they squeezed a bunk bed into the room.
Comment from Hotel Management
1 Apr 2021 by Antoine, Hotel Management
Dear Keen, greetings from Antoine Despacito!
Thank you for sharing your feedback with us, and we're sorry to hear about your experience.
We strive to provide the best hospitality experiences to our guests, so we are sorry that it did not meet your expectations.The room you booked was a 400 pesos $7.50 budget bunk room.The room is 50 feet and small like the price. When you book for quarantine for 7 days
we advise you next time to book for a bigger room in advance, Due the pandemic was it not possible to upgrade the room, however you dont wanted to add some budget for a bigger room, even you told us to extend. I advice you next time to look first for the room you get and than for the privce We look forward to welcoming you to our hotel.
Sincerely,
by A verified traveler from usa
Posted 28 Jan 2020 on Orbitz
terrible customer service...owner was so rude and didnt want to help .stay away from this place
Comment from Hotel Management
1 Feb 2020 by antoine, Hotel Management
You are also a person with zero communication skills, i put you on the blacklist of hotels
by A verified traveler
simple but reasonable price
Posted 12 Jan 2020 on HotelsI like the rules if you waste food you’ll be charge 😁. 4.5 star for the price.The only problem I experienced is the transportation .Grab can’t find the location.
Comment from Hotel Management
19 Jan 2020 by Antoine, Hotel Management
Thank you for have the same thoughts at us
thank you
by A verified traveler
Posted 9 Dec 2019 on Hotels
Comment from Hotel Management
9 Dec 2019 by Anton, Hotel Management
Thank you Patrick i will share this review with our stafff. thank you
by A verified traveler
Posted 29 Oct 2019 on Hotels
Comment from Hotel Management
29 Oct 2019 by tom, Hotel Management
thank you
by A verified traveler
Posted 19 Oct 2019
location was close to the airport for my travel back home.
location of the hotel was in an alley way which was hard to find, no signs are posted. but when I called the hotel they gave me directions to another location that was connected to the same hotel.
hotel is under remodel, no fridge or microwave...
Comment from Hotel Management
21 Oct 2019 by Tom, Hotel Management
Hello Gino thank you for the review, you booked the cheapest room we have kitchen in our studios, maybe book that room next time
by A verified traveler
Horrible security, no AC,1.5 hrs. from airport
Posted 29 Sep 2019 on HotelsThe area was really bad.It took me almost 1.5 hours to travel 7 kilos to the hotel from the airport but the worst part is the hotel security.There is a push button lock to my door that anyone can open with a knife and the outside door slide lock to the house which I locked was wide open during the night which I don't know how it was open unless someone inside heard the knocking to open it because once the padlock is put on it blocks anyone else from getting in.Smoking signs were put up but totally ignored.People need a key to the main door with the slide lock taken off otherwise there is no security.I also tried calling the office 5 times with no answer when I could not find the hotel when one last effort was made when someone answered the phone.Price was good but I hated not having a private bath which I thought I thought I had.
Comment from Hotel Management
30 Sep 2019 by anton, Hotel Management
You get a message from the owner, i am the whole night awake and i see you all night going on the camera, my room is nearby the gat so staff from our other building go in and out. All locks you can open, with a grinder but if you open my locks you had to be a good locksmith. When people smoke we cant do something about the bahaviour, i would say next time instead of the 7 Dollar you spend spend 10 more have a nice suite with own bathroom tv hot water. We send you a mail with the option to get a taxi by us however you know everything better and made your own taxi, not the best choice and it take you long, we dont recognize us in your review, if you know everything better. Next time check you amenities and bring a little more mone, its stated thats it a shared bathroom however you are the one who pressed the button.
by A verified traveler
Posted 10 Aug 2019
The property was not advertise as it was, when we called them to asked their location we were told that our booking was not confirm? the room that we book as per them was the sharing room? we paid extra (Triple prize) just to get the room we want.. Wifi connection was great.
by A verified traveler
Good for the value
Posted 5 Aug 2019 on HotelsGreat place to stay near the airport over night. Staff was nice and welcoming. Room was very small and simple. The walls seem hollowed because you can hear everything. Location was good, lots of restaurants and local stores close by.
Comment from Hotel Management
5 Aug 2019 by antoine, Hotel Management
Thank you Daniel it was really a budget room you booked, some guest are noisy
by A verified traveler
Posted 31 Jul 2019 on CheapTickets
I did not like at all I ended up staying one night and left so think i should be given a credit hotel was no good and never got shuttle that I paid for too which was another 70dollars
