Ratings based on 989 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Oct 2024
Would stay here again!
by A verified traveler
Posted 12 Oct 2024
by A verified traveler
Posted 27 Sep 2024
by A verified traveler from Oklahoma City
Posted 3 Sep 2024
Great location
by A verified traveler
Posted 31 Aug 2024
Great hotel at a perfect location
by A verified traveler
Posted 18 Aug 2024
A
by A verified traveler
Posted 16 Aug 2024
Had a great stay. The rooftop bar was amazing and the onsen was a relaxing time. Plenty of great food in and around the hotel.
by A verified traveler
Posted 13 Aug 2024
A Pleasant Stay with Some Room for Improvement
I recently had the pleasure of staying at this establishment, and overall, I was quite satisfied. The staff were courteous and friendly, making me feel welcome throughout my stay.
However, there were a few areas that needed attention. Unfortunately, my floor had a persistent pungent smell, which I couldn't quite pinpoint, but it wasn't pleasant. I hope the management addresses this issue soon.
The buffet was delicious, but I was disappointed to find no vegetarian options. I hope they consider adding some plant-based choices in the future.
On the positive side, the sauna and spa were wonderful treats that helped me relax and unwind. The gym, while not fully equipped, was sufficient for a daily workout routine.
The location was convenient, with plenty of restaurants nearby. It could get busy, but grabbing a cab or food wasn't too difficult.
Despite some minor drawbacks, I'm more than happy to return to this place and would recommend it to others. With a bit of improvement, it could truly excel.
by A verified traveler
Posted 3 Aug 2024
by A verified traveler
Posted 1 Aug 2024
