Ratings based on 10 Verified Reviews
4.0 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2023
I paid for two guest of mine to stay at this hotel. I paid for the full price for there best room so that they would have breakfast each morning however the motel denied my guest breakfast after I paid for it was included in the price of the room
Comment from Hotel Management
27 Nov 2023 by Jeff, Hotel Management
I hope this message finds you well. Thank you for bringing your concern to our attention, and I sincerely apologize for any confusion.I understand that you were expecting breakfast to be included in your room rate. However, I would like to clarify that, as per our records and the terms of your reservation, breakfast is not included in the room rate.I apologize for any inconvenience this may have caused and want to ensure that you have the best possible experience during your stay with us. If you are interested in adding breakfast to your stay, we would be more than happy to assist you with the options available.
by A verified traveler
Posted 15 Jun 2022 on Hotels
by A verified traveler
John and Maxima
Posted 23 Apr 2022 on HotelsClean , comfortable price reasonable staff and room service was excellent. Staying there from now on , would highly recommend it.
by A verified traveler
Posted 22 Jan 2022 on Orbitz
No refund
Comment from Hotel Management
26 Jan 2022 by Hotel Sogo Timog Avenue, Hotel Management
Dear Valued Guest,
Thank you, and we understand your situation. We would like to inform you that all our bookings made at promotional rates are subject to a policy. When you created your booking, you agreed to the terms and conditions that apply to the Hotel policy.
If you have any further questions or concerns, please contact us and we will be happy to assist you.
Thank you and please keep safe.
by A verified traveler
Posted 2 Jun 2021
Comment from Hotel Management
26 Jan 2022 by Hotel Sogo Timog Avenue, Hotel Management
Dear Valued Guest,
Thank you for choosing Hotel Sogo as your place to stay. We truly appreciate your feedback, and we are glad that you like the provided services of our hotel.
We are hoping that you and your family are well during these uncertain times. We are looking forward on your next visit. Wishing you all the best and stay safe.
by A verified traveler
Posted 5 Apr 2021 on Hotels
Comment from Hotel Management
26 Jan 2022 by Hotel Sogo Timog Avenue, Hotel Management
Dear Valued Guest,
Thank you for choosing Hotel Sogo as your place to stay. We truly appreciate your feedback, and we are glad that you like the provided services of our hotel.
We are hoping that you and your family are well during these uncertain times. We are looking forward on your next visit. Wishing you all the best and stay safe.
by A verified traveler
Posted 2 Apr 2021
No window in the room
by A verified traveler
Nice
Posted 20 Mar 2021 on HotelsFood is great
Comment from Hotel Management
26 Jan 2022 by Hotel Sogo Timog Avenue, Hotel Management
Dear Valued Guest,
Thank you for choosing Hotel Sogo as your place to stay. We truly appreciate your feedback, and we are glad that you like the provided services of our hotel.
We are hoping that you and your family are well during these uncertain times. We are looking forward on your next visit. Wishing you all the best and stay safe.
by A verified traveler
Posted 24 Jul 2024 on Hotels
Comment from Hotel Management
28 Jul 2024 by Theresa Las - Hotel Sogo Banawe Manager, Hotel Management
Good day Sir Antonio Thank you for giving us a 10 out of 10 ratings. Thank you for visiting Hotel Sogo Banawe. Please see us again.
by A verified traveler
Posted 14 Jun 2024
Comment from Hotel Management
19 Jul 2024 by Donna, Hotel Management
Dear Mr. Sung Min,Thank you so much for your wonderful review and perfect score! We are thrilled to hear that you had such an excellent experience with us at Hotel Sogo Buendia. We strive to provide the best possible experience for all our guests, and it’s always gratifying to know that our efforts are appreciated.We look forward to welcoming you back to Hotel Sogo Buendia. If there’s anything we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.Warm regards,DonnaHotel ManagerHotel Sogo Buendia---Feel free to customize this template to better match the specific details of your hotel and the guest's feedback.
