Ratings based on 56 Verified Reviews
3.6 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Miranda
Posted 29 Nov 2024
Great
by A verified traveler
Posted 5 Nov 2024
Good place to stay.
Comment from Hotel Management
7 Nov 2024 by Del, Hotel Management
Dear Mr. Lawrence, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.Thank you.Hotel Manager
by A verified traveler
Dodgy and rip off when they can.
Posted 18 May 2024 on HotelsWas ok but not the best,
Food was average,
The food I wanted they never had during the whole stay.
Also when I checked out I was made to pay again for some of the food even though I paid for everything I ordered when it was delivered to me, I paid cash.
So actually very unhappy.
by A verified traveler
Posted 9 May 2024
No WiFi, no hot water for the shower, ac was subpar
by A verified traveler
Posted 10 Dec 2023 on Hotels
The staff were accomodating and friendly, I sprained my foot and my bag was carried by staff to my during check-in and check-out
by A verified traveler
Posted 8 Aug 2023 on Hotels
Came from outside Manila and needed hotel near VA medical clinic not knowing this was a Red Light hotel not a family hotel with X-rated TV programs.
It’s a smoking hotel with signs stating “No smoking” also bed bugs.
by A verified traveler
Posted 31 Jul 2023
I stayed at the Roxas Blvd Branch in Pasay today and it was great!
All of the staff and Management were extremely helpful and professional during the checkin and checkout process. The manager even escorted me to my room to ensure that everything was satisfactory.
I will definitely be staying here again.
by A verified traveler
Great hotel Great staff
Posted 22 Mar 2023 on HotelsVery nice hotel. The staff is very helpful and friendly. I highly recommend this hotel, by far the best hotel i have stayed at in Manila.
Comment from Hotel Management
31 Mar 2023 by Sogo, Hotel Management
Thank you for staying with us here at Hotel Sogo Roxas Blvd. Thank you for taking time to let us know your experience during your stay. It was our pleasure having you as our guest and we look forward to seeing you back here soon.
by A verified traveler
Think twice about Sogo Hotel
Posted 11 Jul 2022 on HotelsIt was not so good. The reception staff was not friendly for starters. The air conditioner was very loud, the bed was uncomfortable, and there was no hot water for the shower. Also, there was no window in the room as the ad said city view. The only bright spot was that the room service was very good.
Comment from Hotel Management
3 Aug 2022 by Melchor, Hotel Management
Dear Mr. Mike
First of all, I would like to thank you for choosing Hotel Sogo Roxas Blvd as your place to stay. But I sincerely apologized for all the inconvenience that you’ve experienced during your stay. I will make sure that all your concerns will be dealt accordingly. I hope that you will still choose our hotel for your next vacation and I’m more than willing to assist you personally. Rest assure that we will continue to give good service to our guests. Thank you and have a good day.
Yours truly,
Melchor Borata
Hotel Manager
by A verified traveler
Surprising
Posted 29 Apr 2022 on HotelsGood experience.
Comment from Hotel Management
31 Mar 2023 by Sogo, Hotel Management
Thank you for staying with us here at Hotel Sogo Roxas Blvd. Thank you for taking time to let us know your experience during your stay. It was our pleasure having you as our guest and we look forward to seeing you back here soon.
