Ratings based on 203 Verified Reviews
3.1 Room cleanliness
3.3 Service & staff
2.8 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Not good
Posted 4 Feb 2024 on HotelsRoom smelt of cigarettes, air conditioning control no where to be found and room 103 is the noisiest room I’ve ever stayed on a sogo rotunda, very disappointing
by A verified traveler from Salinas
Posted 29 Jan 2024
Good
Comment from Hotel Management
29 Jan 2024 by Jojo, Hotel Management
Dear Alvin,I am so glad to hear that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon.Thank you.JojoHotel Manager
by A verified traveler
Posted 4 Jan 2024
Comment from Hotel Management
9 Jan 2024 by Jojo, Hotel Management
Dear Jonathan,I am so glad to hear that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon.Thank you.JojoHotel Manager
by A verified traveler
Posted 16 Nov 2023 on Hotels
by A verified traveler
Posted 12 Oct 2023 on Hotels
So clean so good
Comment from Hotel Management
2 Jan 2024 by Jojo, Hotel Management
Dear Shane,I am so glad to hear that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon.Thank you.JojoHotel Manager
by A verified traveler
Poor check in experience
Posted 12 Jul 2023 on HotelsI was made to wait for an hour to check in despite the room being paid for already. This after a very long international flight. I also asked for a food menu so I can order food whilst waiting but I was told it is only in the room so need to wait till I get checked in. Very disappointing check in experience
by A verified traveler
Posted 10 Apr 2023
Tv was not working like it suposed to do . After complaining they try to fix it .but no sucses. Neighbourhood is noisey dirty and there are realy anoying people there.
Comment from Hotel Management
14 Apr 2023 by Bruce, Hotel Management
Dear Robert,Thank you for your candid feedback. I am very sorry to hear that your stay at Hotel Sogo was not up to par. Please note that this information has been passed on to our concerned staff and that we have taken steps to ensure that it does not happen again. We do hope you give us another chance to make it up to you.Sincerely,BruceHotel Manager
by A verified traveler
Posted 4 Apr 2023 on Hotels
by A verified traveler
Great affordable
Posted 7 Feb 2023 on HotelsGreat location, airport bus within 40 meters from door.
Great shower and air conditioner
by A verified traveler
Posted 22 Jan 2023 on Hotels
