Ratings based on 7 Verified Reviews
2.8 Room cleanliness
4.0 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
I would definitely stay here again
Posted 3 Jun 2023 on HotelsStaff is super friendly and helpful. Room was clean and comfortable. Good area. Walk to mall.
by A verified traveler
Posted 12 Feb 2023
by A verified traveler
Posted 10 Mar 2022 on Hotels
by A verified traveler
Not so good not so clean
Posted 16 Dec 2021 on HotelsOkey sana kasi magalang at hospitable mga staffs. Kaso problem is the room. I feel like yong karto mismo hindi navavcuum or bagong pintura or bagong gawa. Nararamdaman kasi ng katawan ko, maalikabok yong air. You know yong parang nasa bodega ka yong nauubo ka kasi maalikabok. Tsaka the bathroom is for me it;s kinda dirty. Medyo malapit nang masira shower, yong sink dirty din. Overall my experience is not so good not so clean
Comment from Hotel Management
23 Dec 2021 by zaldy, Hotel Management
Dear Sir Gilbert, Thank you for appreciating the good service that we have shown. However, I am very sorry to hear that your stay at Hotel Sogo was not that good. Please note that this information has been passed on to our concerned staff and that we have taken steps to ensure that it does not happen again. I will personally see to it that all your complaints are addressed and that everything will be in order on your next visit. Should you find it in your heart to give us a chance to make it up to you. If you so decide, please email me at alabangsouthroad.hm@hotelsogo.com or SMS me at 09206571027 so that I can personally make arrangements for your arrival.
Zaldy Alacar
Hotel Manager
by A verified traveler
Posted 4 Dec 2021 on Hotels
Bath room very bad samell i dont like that
Comment from Hotel Management
23 Dec 2021 by zaldy, Hotel Management
Dear Sir Ravinder, Thank you for your candid feedback. I am very sorry to hear that your stay at Hotel Sogo was not that good. Please note that this information has been passed on to our concerned staff and that we have taken steps to ensure that it does not happen again. We do hope you give us another chance to make it up to you. If you so decide, please email me at alabangsouthroad.hm@hotelsogo.com or SMS me at 09206571027 so that I can personally make arrangements for your arrival.
Zaldy Alacar
Hotel Manager
by A verified traveler
Posted 19 Nov 2019
It’s location was great for me. Everything look good but when you went to use the items, they didn’t work.
by A verified traveler
Posted 28 Sep 2023 on Hotels
The address on the app is the wrong Sogo. There are many in that area.
Once there I waited an hour because they couldn’t find the reservation.
Once I received the key it wouldn’t work. The service person came and couldn’t open the door.
Changed the room and finally go into the room.
