Ratings based on 60 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
4.5 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
There are many details that are opportunities for improvement at this hotel. Our room phone did not work, which I mentioned three times to the front desk. No resolve. Our safe needed a code which we inquired about with the front desk. No resolve. And, little touches like a floor mat in the bathroom, and a holder for the bar soap would be appreciated. When we asked about the loose sink faucet, we were told that there were many like that. Really? Then, why not fix them?
by A verified traveler
Posted 17 Nov 2024
Location of being besides Lucky China Town Mall and divisoria area where we can buy different merchandizes at a lower cost and wholesale price.
The staff are nice and has very good customer service.
by A verified traveler
Posted 22 Oct 2024
Convenient
by A verified traveler
Posted 19 Sep 2024
Great staff. Conveniently located to main attractions. Many dining options. I booked this hotel for my parents who have mobility issues so they could experience Binondo and they were not disappointed.
by A verified traveler
Posted 22 Jul 2024
A lot of food selection as there is a mall beside the hotel.
by A verified traveler
Posted 21 Jul 2024 on Hotels
by A verified traveler
Posted 18 Jul 2024
by A verified traveler
Posted 18 Jul 2024
AC was nice, first Night no hot water second Night had hot water.
by A verified traveler
Posted 27 Jun 2024
Love it
by A verified traveler
Posted 19 May 2024
Minus the convenience of the location, the hotel itself was very disappointing. Stained rugs in the lobby and in the room, stained side bench in the room, no towels , broken desk lamp. I don’t think it’s fair for me to blame it on the staff but I have a feeling it is just poor management.
Comfortable with the fact that their location offers the best in the area and so there’s not much effort in being able to provide a cleaner , more pleasurable hotel stay. I have always stayed in hotels during my travels and this one definitely did not meet my expectations even when comparing it to the other hotels of the same type category.
