Ratings based on 1,564 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Sep 2024
Air conditioner was blowing warm air . Outdated rooms some appliances weren't working properly.
by A verified traveler
Posted 5 Sep 2024
There’s better options in the area.
Comment from Hotel Management
6 Sep 2024 by PPL, Hotel Management
Dear Ms. Faye,We greatly appreciate your feedback and value your perspective. As we continually aim to uphold an exceptional guest experience, your input is invaluable, particularly during these unique circumstances.At your convenience, please connect with us at customerservice(at)hotel101(dot)com(dot)ph to delve into the specifics of your recent stay. We eagerly await your insights.Thank you for your time.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
by A verified traveler from Abbotsford
Posted 4 Sep 2024
Walking distance from Mall of asia. Polite & friendly staff.
Comment from Hotel Management
5 Sep 2024 by PPL, Hotel Management
Dear Mr.Jap,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
by A verified traveler
Posted 3 Sep 2024
Good stay
Comment from Hotel Management
4 Sep 2024 by PPL, Hotel Management
Dear Mr. Keith,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
by A verified traveler from huntington beach
Posted 3 Sep 2024
Very near to MOA
Comment from Hotel Management
4 Sep 2024 by PPL, Hotel Management
Dear Ms. Leonila,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
by A verified traveler
Posted 3 Sep 2024
Comment from Hotel Management
4 Sep 2024 by PPL, Hotel Management
Dear Mr. Rafaelito,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
by A verified traveler
Posted 3 Sep 2024
Close
Proximity to stores & shops
Comment from Hotel Management
4 Sep 2024 by PPL, Hotel Management
Dear Ms. Agnes,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
by A verified traveler
Posted 3 Sep 2024
Staff offer loads of amenities but don’t deliver them well.
Often I’d call for tissues, water etc and they would not deliver.
Comment from Hotel Management
4 Sep 2024 by PPL, Hotel Management
Dear Mr. Alexander,We greatly appreciate your feedback and value your perspective. As we continually aim to uphold an exceptional guest experience, your input is invaluable, particularly during these unique circumstances.At your convenience, please connect with us at customerservice(at)hotel101(dot)com(dot)ph to delve into the specifics of your recent stay. We eagerly await your insights.Thank you for your time.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
by A verified traveler
Posted 2 Sep 2024
Nice hotel
Comment from Hotel Management
4 Sep 2024 by PPL, Hotel Management
Dear Mr. [Last Name],Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
by A verified traveler from Windsor
Posted 2 Sep 2024
Manila have heavy rain fall and the room located in 16th floor has water leak.
Comment from Hotel Management
4 Sep 2024 by PPL, Hotel Management
Dear Ms. Jemalyn,Thank you for choosing Hotel101 - Manila for your recent stay. We appreciate your time in providing feedback on your experience.We're thrilled to learn that you enjoyed our amenities and services. Your positive comments will be shared with our team to motivate them to maintain a high level of service.Please be informed that ongoing room renovations are in progress to enhance our facilities. We kindly ask for your understanding as these improvements may take some time.Thank you for making us your preferred choice in Pasay. We look forward to welcoming you back.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
