Ratings based on 191 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Nov 2024
Friendly staff
by A verified traveler
Posted 29 Oct 2024
The property has great staff but the facility needs better maintenance. My door does not fully close if I don't push it shut. The poor soundproofing does not filter out room, hallway, and traffic noises. The linen I had also looked clean but had permanent stains on them.
by A verified traveler
Posted 14 Oct 2024
Clean and good service
by A verified traveler from Emeryville
Posted 16 Sep 2024
Nice location for dining places.
Comment from Hotel Management
6 Oct 2024 by Ann Marie Miranda, Area Manager, Hotel Management
Dear Mr. Rogelio,We appreciate your warm thoughts regarding your most recent visit to Hop Inn Hotel Tomas Morato. Our utmost priority is to give all our valued guests a memorable experience, and I am glad to see that this was reflected in your review. Please do not hesitate to book with us again should you need a place in the area soon. Thank you so much once again and have a good day!Best regards,
by A verified traveler
Posted 4 Sep 2024
Comment from Hotel Management
6 Oct 2024 by Ann Marie Miranda, Area Manager, Hotel Management
Dear Mr. M,Greetings from Hop Inn Hotel Tomas Morato!It fills us with so much happiness whenever a guest leaves us a positive review. We sincerely hope that your time with us was memorable, and if you find yourself in need of a place around the area in the near future, know that we are always here for you!Until our next reunion! Have a good day!Best regards,
by A verified traveler
Posted 26 Aug 2024
Worth the money
Comment from Hotel Management
6 Oct 2024 by Ann Marie Miranda, Area Manager, Hotel Management
Dear Mr. Archie,We are happy to hear from you. Thank you so much for sharing your positive feedback. Rest assured that we will continue to walk the extra mile to provide an outstanding experience to all our valued guests. Here for you anytime!
by A verified traveler
Posted 6 Aug 2024
Comment from Hotel Management
6 Oct 2024 by Ann Marie Miranda, Area Manager, Hotel Management
Dear Mr. Scott,Thank you so much for giving us a perfect rating. Your feedback means the world to us. I hope your next stay is just around the corner. Call us if there is anything we can help you with.Have a good day ahead!
by A verified traveler
Posted 24 Jul 2024 on Hotels
Comment from Hotel Management
18 Aug 2024 by Vina Andrea Front Office Supervisor, Hotel Management
Dear Mr. Baden,We value your kind words about your most recent trip to the Hop Inn Hotel Tomas Morato. It is our top priority to provide each of our esteemed guests with a great stay, and I am pleased to see that this was reflected in your feedback. If you need a home in the vicinity soon, don't be afraid to reserve with us again. Have a pleasant day and thanks again very much!Best regards,Vina AndreaFront Office Supervisor
by A verified traveler
Good Stay
Posted 17 Jul 2024 on HotelsIt was a comfortable and relaxing stay at Hop Inn Tomas Morato. I hope that they maintain that kind of cleanliness inspite of its affordability.
Comment from Hotel Management
18 Aug 2024 by Vina Andrea Estrada, Front Office Supervisor, Hotel Management
Dear Ms. Jaymee,We appreciate your warm thoughts regarding your most recent visit to Hop Inn Hotel Tomas Morato. Our utmost priority is to give all our valued guests a memorable experience, and I am glad to see that this was reflected in your review. Please do not hesitate to book with us again should you need a place in the area soon. Thank you so much once again and have a good day!Best regards,
by A verified traveler
Overnight
Posted 15 Jul 2024 on HotelsComment from Hotel Management
18 Aug 2024 by Vina Andrea Estrada, Front Office Supervisor, Hotel Management
Dear Mr. Baden,We appreciate your warm thoughts regarding your most recent visit to Hop Inn Hotel Tomas Morato. Our utmost priority is to give all our valued guests a memorable experience, and I am glad to see that this was reflected in your review. Please do not hesitate to book with us again should you need a place in the area soon. Thank you so much once again and have a good day!
