Ratings based on 101 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Sam, Hotel Management
Thank you for the perfect rating! We’re so glad you had a wonderful stay and hope to see you again soon.
by A verified traveler
Posted 21 Sep 2024
Everything is good
Comment from Hotel Management
23 Sep 2024 by Sam, Hotel Management
Thank you for your positive feedback! We’re so glad you enjoyed your stay. We look forward to welcoming you back soon.
by A verified traveler from bellerose
Posted 31 May 2024
Staff are all very nice and accommodating. Place is outdated but clean and beds are comfortable.
Comment from Hotel Management
9 Sep 2024 by Sam, Hotel Management
Thank you for your kind words! We’re glad to hear that our staff made a positive impression and that you found the beds comfortable. We’re also appreciative of your feedback about the room’s condition. We’re continually working on updates to enhance our guests' experience. We hope to have the pleasure of welcoming you back soon.
by A verified traveler
Posted 15 May 2024
Elevator not working, floor unsafe for seniors. Too many steps going up and down
Comment from Hotel Management
9 Sep 2024 by Sam, Hotel Management
Thank you for letting us know about the issues you encountered with the elevator and the stairs. We’re sorry for the inconvenience this caused, especially for seniors. We’re currently addressing these concerns to ensure a safer and more comfortable stay for all our guests. We appreciate your feedback and hope to have the opportunity to better serve you in the future.
by A verified traveler
Posted 28 Apr 2024 on Hotels
Comment from Hotel Management
9 Sep 2024 by Sam, Hotel Management
Thank you so much for the perfect rating! We’re thrilled to hear that you had a great experience. Your feedback means a lot to us, and we look forward to welcoming you back for another wonderful stay.
by A verified traveler
Posted 17 Mar 2024
The bathroom was terrible. Sink had no water. There were crawling cockroaches during the night.
Comment from Hotel Management
16 Oct 2024 by Sam, Hotel Management
Thank you for bringing these issues to our attention. We're truly sorry to hear about your experience with the bathroom and the cleanliness concerns. This is not the standard we strive for, and we will address these matters with our team to ensure improvements are made. Your feedback is invaluable, and we appreciate your patience. We hope to have the opportunity to provide you with a much better experience in the future.
by A verified traveler from West Jordan
Posted 19 Feb 2024
TV didn't work. Small restroom not like picture.
Comment from Hotel Management
16 Oct 2024 by Sam, Hotel Management
Thank you for your feedback. We’re sorry to hear that the TV didn’t work and that the restroom didn’t meet your expectations. We appreciate you bringing this to our attention, and we’ll work to address these issues. Your experience is important to us, and we hope to have the chance to improve your stay in the future.
by A verified traveler
Posted 24 Jan 2024
お世話になりました
Comment from Hotel Management
16 Oct 2024 by Sam, Hotel Management
You're very welcome! If you need anything else, just let me know. I'm here to assist you!
by A verified traveler
Posted 20 Jan 2024 on Hotels
Comment from Hotel Management
16 Oct 2024 by Sam, Hotel Management
Thank you for the 8/10 rating! We’re glad you had a good experience, and we appreciate your feedback. If there’s anything specific we can improve on for your next visit, please let us know.
by A verified traveler
Posted 30 Nov 2023 on Hotels
Comment from Hotel Management
16 Oct 2024 by Sam, Hotel Management
Thank you for your rating. We appreciate your feedback and are always looking for ways to improve. If you have specific concerns or suggestions, please let us know so we can address them and enhance your experience in the future.
