Ratings based on 128 Verified Reviews

3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Richmond

Posted 29 Oct 2024
Breakfast good and free. Location is good.
Comment from Hotel Management
8 Nov 2024 by Sam, Hotel Management
Thank you for your feedback! We're glad you enjoyed the breakfast and found the location convenient. We hope to welcome you back soon.
4 out of 5
by A verified traveler

Posted 28 Feb 2024
The people are very nice!
Comment from Hotel Management
16 Oct 2024 by Sam, Hotel Management
Thank you for your kind words! We're delighted to hear that you found our staff to be nice. Your feedback means a lot to us, and we hope to see you again soon.
4 out of 5
by A verified traveler

Posted 12 Feb 2024
The place is a bit rustic and will need some improvements especially on the architectural design of the bathroom. However, It's a decent place for a short-term stay, and affordable. The staff are also very helpful and accommodating.
Comment from Hotel Management
16 Oct 2024 by Sam, Hotel Management
Thank you for your feedback! We appreciate your insights about the rustic feel and the need for improvements, especially in the bathroom design. It’s great to hear that you found the place decent for a short stay and that our staff was helpful and accommodating. Your comments will help us enhance the experience for future guests. We hope to welcome you back.
4 out of 5
by A verified traveler

Posted 7 Feb 2024
Location, walking distance to restaurants and convenient stores.
Comment from Hotel Management
16 Oct 2024 by Sam, Hotel Management
Thank you for your feedback! We’re glad you enjoyed the convenient location and found it easy to access nearby restaurants and stores. We hope to welcome you back soon for another enjoyable stay.
4 out of 5
by A verified traveler from Richmond

Posted 6 Feb 2024
Location is good nearby restaurant around, breakfast is good and reasonable price. Room is okay for the price but bathroom is small.
Comment from Hotel Management
16 Oct 2024 by Sam, Hotel Management
Thank you for your review! We’re glad to hear you enjoyed the location, breakfast, and found the room to be reasonably priced. We appreciate your feedback about the bathroom size, and we’ll take that into consideration for future improvements. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted 16 Nov 2023 on Hotels
It was good. Staff was very nice though.
Comment from Hotel Management
16 Oct 2024 by Sam, Hotel Management
Thank you for your feedback! We’re happy to hear you had a good experience and that our staff made a positive impression. Your satisfaction is important to us, and we hope to welcome you back soon.
4 out of 5
by A verified traveler

Posted 11 Oct 2023 on Hotels
Cleanliness is very good. However, AC unit in our room is noisy, and exhaust fan inside the toilet is not working. Is there an available parking space aside from that in front of the hotel--it its full, where can we park our car?
Comment from Hotel Management
16 Oct 2024 by Sam, Hotel Management
Thank you for your feedback! We're glad to hear you found the cleanliness to be very good. We apologize for the noisy AC unit and the issue with the exhaust fan; we will address these concerns. We appreciate your input and hope to improve your experience in the future.
3 out of 5
by A verified traveler

Posted 25 Jun 2023
Comment from Hotel Management
16 Oct 2024 by Sam, Hotel Management
Thank you for your rating. We appreciate your feedback and are always looking for ways to improve. If you have specific concerns or suggestions, please let us know so we can address them and enhance your experience in the future.
3 out of 5
by A verified traveler

Posted 30 May 2023
I like the property because it’s close to the sports bars I like to go to every year. Also the same staff treats me really nice every year.
5 out of 5
by A verified traveler

Posted 20 May 2023
The facilities are basic but clean, what stands out most is the staff and the service. We chose this hotel as we needed to be close to the hospital (NKTI). The location is perfect. The staff were exceptional as they were kind, accommodating and very respectful.