Ratings based on 471 Verified Reviews

3.9 out of 5
83% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from SUGAR LAND

Posted 19 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Luisa Artus, Front Desk Manager, Hotel Management
Dear Ms. Eva,Thank you for your review. Please do provide us with more details regarding your stay which warranted your rating. We look forward to your feedback so we can immediately address your concerns and make the necessary improvements.
4 out of 5
by A verified traveler from San Ramon

Posted 18 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Luisa Artus, Front Desk Manager, Hotel Management
Hi Eusebio! Thank you for choosing Eastwood Richmonde Hotel! We are glad that you enjoyed your time during your stay. We look forward to welcoming you back to our hotel in the future.
5 out of 5
by A verified traveler

Posted 14 Oct 2024
Excellent , very hospitable staff
Comment from Hotel Management
15 Oct 2024 by Agatha Rebadulla, Front Desk Manager, Hotel Management
Hi Rhodora! Thank you for choosing Eastwood Richmonde Hotel! We are glad that you enjoyed your time during your stay. We look forward to welcoming you back to our hotel in the future.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Oct 2024
4 out of 5
by A verified traveler

Posted 7 Sep 2024
Still nice although our rooms this visit were not as nice as our previous visit.
Comment from Hotel Management
7 Sep 2024 by Agatha Rebadulla, Front Desk Manager, Hotel Management
Dear Kenneth,Thank you for bringing this to our attention. We appreciate you taking the time to give us your comments, for it is through guests’ feedback that we are able to work on areas for improvement. Please be assured that we will do our best to continue to deserve your confidence. I hope that this experience will not deter you from coming back to Eastwood Richmonde. We look forward to welcoming you back on your next visit.
5 out of 5
by A verified traveler from Discovery Bay

This traveler left a rating score only Posted 5 Sep 2024
5 out of 5
by A verified traveler from Discovery Bay

Posted 4 Sep 2024
The hotel is accessible to the shopping mall and a supermarket and has lots of restaurants. The staff were very hospitable and warm.
Comment from Hotel Management
5 Sep 2024 by Agatha Rebadulla, Front Desk Manager, Hotel Management
Hi Ruby! We appreciate your kind review. It delights us to know that you had an enjoyable stay. Hopefully you can visit us again soon.
5 out of 5
by A verified traveler from Discovery Bay

Posted 30 Aug 2024
The shopping mall connection and everything is accessible.
Comment from Hotel Management
30 Aug 2024 by Luisa Artus, Front Desk Manager, Hotel Management
Hi Ruby! We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. Hopefully you can visit us again soon!
4 out of 5
by A verified traveler from Guatemala

Posted 23 Aug 2024
Value for money in
Comment from Hotel Management
24 Aug 2024 by Agatha Rebadulla, Front Desk Manager, Hotel Management
Hi Mario! We appreciate your kind review. It delights us to know that you had an enjoyable stay. Hopefully you can visit us again soon.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Aug 2024 on Hotels