Ratings based on 529 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
Had a great stay with my fam
Comment from Hotel Management
28 Oct 2024 by Carlo C. Cruz, Hotel Manager, Hotel Management
Dear Kristine,Thank you for taking the time to rate us! We are delighted that you had a 5-star stay. We are looking forward to welcoming you back soon!Sincerely,Carlo C. CruzHotel Manager
by A verified traveler
Posted 27 Aug 2024
Comment from Hotel Management
30 Aug 2024 by Carlo C. Cruz, Hotel Manager, Hotel Management
Dear John,Thank you for sharing your rating! We are delighted that you had an amazing stay. We are looking forward to welcoming you back soon!Sincerely, Carlo C. CruzHotel Manager
by A verified traveler
Ed from Sydney
Posted 15 Jul 2024 on HotelsQueen size bed is great and bathroom was fantastic. Check in/check out was a breeze. The only negative of our room is the carpet. It looks like the carpet never tasted steam cleaning. Management, please check room 1808 and see yourself the condition of the carpet and I’m sure you will be appalled to see the condition of it.
Comment from Hotel Management
15 Jul 2024 by Carlo C. Cruz, Hotel Manager, Hotel Management
Dear Eddie,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed the queen-size bed and found the bathroom fantastic. It's also great to know that our check-in/check-out process was seamless and convenient for you.We sincerely apologize for the condition of the carpet in your room. Your comments are very important to us, and we take them seriously. We have already scheduled an inspection and deep cleaning for room 1808 to ensure that this issue is addressed promptly.Thank you for bringing this to our attention, and we appreciate your understanding and patience. We hope to welcome you back soon and provide you with an even better experience.Sincerely,Carlo C. CruzHotel Manager
by A verified traveler
Posted 13 Jul 2024 on Hotels
Comment from Hotel Management
14 Jul 2024 by Carlo C. Cruz, Hotel Manager, Hotel Management
Dear Guest,Thank you for taking the time to rate us! We trust that you had an amazing stay. We are looking forward to welcoming you back soon!Sincerely,Carlo C. CruzHotel Manager
by A verified traveler
Posted 11 Jul 2024 on Hotels
Comment from Hotel Management
11 Jul 2024 by Carlo C. Cruz, Hotel Manager, Hotel Management
Dear Eddie,Thank you for taking time to rate us. We trust that you had a delightful stay with us. We are looking forward to welcoming you back soon!Sincerely,Carlo C. CruzHotel Manager
by A verified traveler
Posted 7 Jul 2024
Excellent staff very accommodating
Comment from Hotel Management
10 Jul 2024 by Carlo C. Cruz, Hotel Manager, Hotel Management
Dear Justin,Thank you for taking the time to rate us! We are delighted that our accommodating associates made your stay memorable. We are looking forward to welcoming you back soon!Sincerely,Carlo C. CruzHotel Manager
by A verified traveler
Posted 28 May 2024
The hotel was nice and clean. Staff are friendly.
Comment from Hotel Management
29 May 2024 by Carlo C. Cruz, Hotel Manager, Hotel Management
Dear INGRID,Thank you for taking the time to share your review! We are delighted that you had a wonderful time during your stay. We are looking forward to welcoming you back soon!Sincerely,Carlo C. CruzHotel Manager
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
28 May 2024 by Carlo C. Cruz, Hotel Manager, Hotel Management
Dear Cheuk,Thank you for taking the time to share your rating. We are delighted that you had a 5-star stay. We are looking forward to welcoming you back soon!Sincerely,Carlo C. CruzHotel Manager
by A verified traveler
Posted 26 May 2024 on Hotels
Busy area
Comment from Hotel Management
27 May 2024 by Carlo C. Cruz, Hotel Manager, Hotel Management
Dear christopher,Thank you for taking the time to share your review! We trust that you had an amazing stay. We are looking forward to welcoming you back soon!Sincerely,Carlo C. CruzHotel Manager
by A verified traveler
Worth the stay
Posted 25 May 2024 on HotelsStaff were very friendly, very attentive and i felt secure and safe.
Comment from Hotel Management
27 May 2024 by Carlo C. Cruz, Hotel Manager, Hotel Management
Dear jade,Thank you for taking the time to share your review! We appreciate the kind words and we are delighted that you had a wonderful stay. We are looking forward to welcoming you back soon!Sincerely,Carlo C. CruzHotel Manager
