Ratings based on 668 Verified Reviews

4.2 out of 5
89% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Nov 2024
5 out of 5
by A verified traveler from Lancaster

This traveler left a rating score only Posted 10 Nov 2024
5 out of 5
by A verified traveler

Posted 5 Nov 2024
Convenient
2 out of 5
by A verified traveler

Posted 31 Oct 2024
Was advised of prepaid breakfast (discounted @ php 1200) so availed of it but still was charged the regular @ php1700/person Bad coordination from front desk to the cafe brkfst restaurant.
5 out of 5
by A verified traveler

Posted 30 Oct 2024
Enjoyed the breakfast, much variety. Breakfast Ambassador was very helpful. Hotel is connected to shopping mall.
5 out of 5
by A verified traveler

Posted 16 Oct 2024
Sure ill be back soon
5 out of 5
by A verified traveler

Posted 12 Oct 2024
One of the best hotels I have stayed in during my many trips to the Philippines.
4 out of 5
by A verified traveler

Posted 10 Oct 2024
The hotel was good but the carpet definitely needs to be changed. The staff were wonderful, friendly, very helpful. Service was super fast, and their operation was very efficient. Robinsons Galleria mall is attached to the property with lots of options. Lots of walkable shopping and dining as well. It is in a busy corner with lots of noise. But it becomes background noise after a couple of days.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Oct 2024
4 out of 5
by A verified traveler

Posted 6 Oct 2024
Excellent location, easy to get around and use Grab. Connected to Robinsons Mall with ample access to restaurants, shopping, and a grocery store. Very friendly staff that speak good English. Very clean facilities and hotel room. Very comfortable and well appointed. Also a great value for the price. Cons: hotel could use some repair and renovation and to tackle the city smells in the lobby which is typical in Manila. Room service food also isn’t very good.