Ratings based on 48 Verified Reviews
2.5 Room cleanliness
2.5 Service & staff
2.5 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Jul 2024
by A verified traveler
Pests, molds, bad service
Posted 29 Dec 2023 on HotelsThe condo was dirty, there were roaches, mold in the shower, furnitures were different parts of other furnitures put together. The contact person argued about leaving 4 towels when there was clearly only 2 in the room and when 8 asked if they can bring me the 2 towels needed, her excuse was they are out of town. The other person Galvin, did not even bother answering his phone. I called to let them know that I am checking out early due to the condition of the property, but no one has communicated with me regarding my refund for unused nights. I even went through hotels.com's CS, they also did not get an answer from the people manging this property. Stay away from this.
by A verified traveler
Posted 2 Sep 2023 on Hotels
The property need to upgrade. It’s disgusting need pest control a lot of cockroaches. The blanket old and have a big hole the towel old, no hand towel toilet tissue. Tv not working the doorknob need to fix the cooktop look disgusting even the utensils. Be careful if you get this condo deal especially this property and be aware just the photos look good and you think nice especially the pool is not accessible you need extra fee to used.not worthed what i paid. stay for 4 days. Hope the owner will look this and give and update be sure your clients will be appreciated next who can be stay. As you said im the only one complaining. I’ve been reviewing you had a lot bad feedback.
by A verified traveler from Homedale
Posted 22 Aug 2023 on Orbitz
The communication was very poor with the lady who gave us the key. She didn’t tell me how to return the key and ask if I have any concerns. Room is good no problem but there’s 2 roaches also that we found. Faucets are loose bathroom sink and kitchen sink. Tv is not working.
by A verified traveler
Value for the money
Posted 13 Aug 2023 on HotelsI love the cleanliness of the place and the water pressure of the shower which you can hardly find in settings like this. However, they need to put up blackout curtains because the place is too bright considering its a corner unit with extra window. Some people like to stay in bed late or sleep during the daytime. I also like that it's a walking distance the mall and church. Numerous convenience stores can be found downstairs. I'll probably book this place again in the future.
by A verified traveler
Posted 26 Mar 2023
Owner was nice and personable, easy to communicate with.The room was nice and clean.
by A verified traveler
Posted 23 Dec 2022 on Orbitz
I loved how close it is to mall of asia, 10 minutes walk and you're already at the mall. Close to everything. Communication is so easy with the owner, very accommodating.
by A verified traveler
Posted 26 Jun 2022 on Hotels
by A verified traveler
DO NOT BOOK THIS PLACE!
Posted 21 Jun 2022 on HotelsThis property should be taken off the inventory. They are not properly set up with check in or have any contact person. My mother whom is an early person coming from the US, waited close to 3 hours to check in. They couldn’t get anyone to help or call anyone. They provided a number but it doesn’t work. This property should be omitted from the list.
by A verified traveler
Posted 29 Apr 2022 on Wotif
Like close to the mall and airport.
I don’t like poor service and follow up to action.
I complain about to review the camera survielance from the driveway and along the lobby due to I lost my hand carry bag. Up to now there’s still no action from them. Its terrible.
