Ratings based on 972 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
Lots of dining options in the area. The staff were very helpful and respectful. The hotel is very clean.
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
20 Dec 2024 by GM Tim, Hotel Management
Thank you the rating and we are glad you were satisfied during your stay. We work to keep improving our services to provide the best service we can.
by A verified traveler from coarsegold
Posted 19 Dec 2024
A hidden gem! Found this place at Expedia last minute. Great service and they still do housekeeping everyday. Thank you
Comment from Hotel Management
20 Dec 2024 by GM Tim, Hotel Management
Thank you for the positive review and we are truly delighted to know you had a great time. We look forward in welcoming you back soon.
by A verified traveler
Posted 18 Dec 2024
Repeat customer, obviously like the hotel. Very nice and friendly staff, nice pool, great breakfast.
Comment from Hotel Management
20 Dec 2024 by GM Tim, Hotel Management
Thank you for the positive review and we are truly delighted to know you had a great time. We look forward in welcoming you back soon.
by A verified traveler
Posted 14 Dec 2024
We’ve stayed here several times. The hotel is nice but needs a facelift and there are only 2 elevators and are slow
Comment from Hotel Management
18 Dec 2024 by GM Tim, Hotel Management
Thank you for the review and we are delighted to know you have been staying with us frequently. We are continuing the process of rectification in our rooms and public areas and we are excited to showcase it soon.
by A verified traveler
Posted 6 Dec 2024
The staff are very polite
Comment from Hotel Management
12 Dec 2024 by GM Tim, Hotel Management
Thank you so much for the perfect review and we are so delighted to know you had a great time. We look forward in welcoming you back soon.
by A verified traveler
Posted 5 Dec 2024
Nice location in Makati, hotel is convenient, staff are friendly
Comment from Hotel Management
12 Dec 2024 by GM Tim, Hotel Management
Thank you so much for the perfect review and we are so delighted to know you had a great time. We look forward in welcoming you back soon.
by A verified traveler
Posted 5 Dec 2024
Good location, good for the price , staff always great , thank you CJ , Edward, Quenny, Alex at the Breakfast area, hard to remember all the names, but they make me feel like I'm at home, Bennie the pool man, Omar and Bellmans they're happy to help, thank you miss Christelle she always willing to help me during my stay,, i definiely will return to this property
Comment from Hotel Management
12 Dec 2024 by GM Tim, Hotel Management
Thank you so much for the perfect review and we are so delighted to know you had a great time. We will cascade to all those you mentioned as this will motivate them to keep doing a great job. We look forward in welcoming you back soon.
by A verified traveler
Posted 5 Dec 2024
We enjoyed our stay in this hotel.Clean and friendly staff.
Comment from Hotel Management
9 Dec 2024 by GM tim, Hotel Management
Thank you for the positive review and we are truly delighted to know you had a great time. We are all looking forward in welcoming you back soon.
by A verified traveler
Posted 5 Dec 2024
Nice
Comment from Hotel Management
9 Dec 2024 by GM Tim, Hotel Management
Thank you for the positive review and we are truly delighted to know you had a great time. We are all looking forward in welcoming you back soon.
