Ratings based on 438 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from mount pleasant
Posted 25 Nov 2024
Close to Ayala Triangle park .
An underground mall with grocery and restaurants is in the triangle
Comment from Hotel Management
26 Nov 2024 by Ryle, Hotel Management
Dear James,Greetings from Citadines Salcedo Makati!Thank you for the ecstatic review of our property! We are glad that you enjoyed your stay, as your satisfaction is our top priority. We are also pleased to know that we were able to meet your expectations and succeeded in providing excellent service.Again, thank you, and we hope to have the pleasure of being of service with you again.Sincerely,Ryle SilvestreGuest Service Manager
by A verified traveler from Las Vegas
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Ryle, Hotel Management
Dear Ermavel,Greetings from Citadines Salcedo Makati!Thank you for the ecstatic review of our property! We are glad that you enjoyed your stay, as your satisfaction is our top priority. We are also pleased to know that we were able to meet your expectations and succeeded in providing excellent service.Again, thank you, and we hope to have the pleasure of being of service with you again.Sincerely,Ryle SilvestreGuest Service Manager
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Ryle, Hotel Management
Dear Joseph,Greetings from Citadines Salcedo Makati!Thank you for the ecstatic review of our property! We are glad that you enjoyed your stay, as your satisfaction is our top priority. We are also pleased to know that we were able to meet your expectations and succeeded in providing excellent service.Again, thank you, and we hope to have the pleasure of being of service with you again.Sincerely,Ryle SilvestreGuest Service Manager
by A verified traveler
Posted 28 Oct 2024
The location was great for guest to walk to stores
Comment from Hotel Management
1 Nov 2024 by Ryle, Hotel Management
Dear Garfield,Greetings from Citadines Salcedo Makati!Thank you for the ecstatic review of our property! We are glad that you enjoyed your stay, as your satisfaction is our top priority. We are also pleased to know that we were able to meet your expectations and succeeded in providing excellent service.Again, thank you, and we hope to have the pleasure of being of service with you again.Sincerely,Ryle SilvestreGuest Service Manager
by A verified traveler from Kuala Lumpur
Posted 12 Oct 2024
They don’t provide new and clean towels every day. First time hotel that I have experienced. So bad. Breakfast menu only few options. I will never book this hotel again.
Comment from Hotel Management
18 Oct 2024 by Ryle, Hotel Management
Dear Abhishek,Greetings from Citadines Salcedo Makati!Thank you for taking the time to share your feedback with us. Your review is truly valuable. We sincerely apologize for the inconvenience you experienced during your stay. Rest assured that the points you raised will be properly addressed to consistently provide a high level of hospitality which we are known for. Your review will help us improve our services for better guest experience. Again, we apologize for what happened and we hope to welcome you back real soon.Sincerely,Ryle SilvestreGuest Service Manager
by A verified traveler
Posted 30 Sep 2024
We liked the area in salcedo convenient to restaurants and near by park. There's really nothing we didn’t like.
Comment from Hotel Management
8 Oct 2024 by MEG, Hotel Management
Hi Nome! Thank you for giving us 5/5 ! We hope to welcome you back here in your home away from home, CITADINES SALCEDO MAKATI!Safe travels and we will see you soon!
by A verified traveler
Posted 21 Sep 2024
Breakfast is top notch, staff are great, the two room suite is perfect for kids.
The hot tub was a little scuzzy and we didn’t use it.
Comment from Hotel Management
29 Sep 2024 by Guest Service Team, Hotel Management
Hi Vanessa, thank you for sharing your feedback. We are delighted to know that you had a positive stay experience, even complementing the room and breakfast service. As for the jacuzzi, we are taking note of it and have this addressed by the concerned department. We apologize for the inconvenience caused.
by A verified traveler
Posted 16 Sep 2024
Beautiful hotel with great staff.
Comment from Hotel Management
29 Sep 2024 by Guest Service Team, Hotel Management
Dear Tim, we appreciate your feedback. We hope you had a great time during your recent stay with us. We are thankful for wonderful guests like you!
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
29 Sep 2024 by Guest Service Team, Hotel Management
We are pleased to have you with us, Jeko! Hoping we made a positive impact to your recent stay at our property.
by A verified traveler from El Dorado Hills
Posted 15 Sep 2024
clean and quiet.
Comment from Hotel Management
15 Sep 2024 by Guest Service Team, Hotel Management
Hi Roberto!Thank you for making time to leave a feedback! It is indeed heartwarming to know that we were able to meet your expectations during your stay with us. We hope to have you back again here in your home-away-from-home, Citadines Salcedo Makati!
