Ratings based on 154 Verified Reviews
3.5 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Feb 2019 on Hotels
by A verified traveler
A tranquil place to stay is a frenetic city.
Posted 3 Feb 2019 on HotelsI have been using the Casa Nicarosa for many years now.
The standard of service remains great; courteous, kind, helpful and understanding.
This is a quiet, off-road hotel suited to the teaveller look8ng for a redtful lace to stay at a reasonable price.
I highly recommend the Casa Nicarosa.
Comment from Hotel Management
12 Feb 2019 by Jessica , Hotel Management
Thank you sir for your feedback. Thank you for staying at Casa Nicarosa.
by A verified traveler
Posted 7 Dec 2018 on Hotels
The hotel needs rennovation. Some lights inside the room as well as the shower is not working properly. They do not replace sheets and towels everyday.
by A verified traveler
Posted 28 Oct 2018
by A verified traveler from legazpi city
Posted 17 Oct 2018 on Hotels
by A verified traveler from Malaysia
Posted 12 Sep 2018
The hotel is geared to their extreme cost saving activities that resulted poor services such as poor working condition of TV, table lamp.
Neglected wake-up call,
by A verified traveler
Posted 4 Sep 2018 on Hotels
Good basic Accomadation, needs refrigerator kettle etc and better Wi-Fi
Comment from Hotel Management
10 Sep 2018 by Jessica, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 20 Aug 2018 on Hotels
Comment from Hotel Management
22 Aug 2018 by Jessica Tampos, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 7 Aug 2018 on Hotels
Comment from Hotel Management
10 Aug 2018 by Jessica , Hotel Management
Thank you sir Michael for your feedback. Looking forward to staying again with Casa Nicarosa. Have a nice day ahead.
Recommended
for Everyoneby A verified traveler
Reasonable hotel
Posted 4 Aug 2018
Pros: Nice foyer
Cons: English fluency
The staff were incompetent when it came to confirming my requests for a second night (by email and in person). They repeatedly failed to confirm the booking and in the end asked why I hadn't checked out? So I did check out to another hotel. The level of English fluency was poor which was probably half the problem. The room was pretty basic and not nearly as nice as the foyer.
Comment from Hotel Management
12 Aug 2018 by Jessica , Hotel Management
Hello! We are sorry for the comment you gave us. We allowed you to stay another night as what I replied to your request. However, you told me that you have problem with your card and cant cash out from your card. I suggested you to just book your additional night to Expedia since you can not pay in cash. We waited for your reservation for your extension the next day but then you did not booked online. We as employees are just following the hotel policy for non paying guest. We are sorry if this thing had happened. Thank you,
