Ratings based on 267 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Jensen Beach
Posted 20 Nov 2024
It was a pleasant stay , however when I tried to request late check out they only gave me 30 minutes extra till 12:30 pm. When I tried to inquire how much it would to stay additional 4 hours since our flight was not till later, they wanted over 50-60 percent of rate . I also suggested that they revise the sharp edge on the mantle above tv as my son who is way taller than me hit his forehead on the sharp edge .
by A verified traveler from Killeen
Posted 17 Oct 2024
Comment from Hotel Management
2 Nov 2024 by The Astoria Plaza Management, Hotel Management
Dear Anthony, Thank you for your wonderful feedback! We're thrilled to hear that you loved your experience at Astoria. We hope to welcome you back soon for another great visit!Always your Astoria,The Astoria Plaza Management
by A verified traveler
Posted 4 Oct 2024
Big room, quiet and very accessible
Comment from Hotel Management
2 Nov 2024 by The Astoria Plaza Management, Hotel Management
Dear Ronaldo, Thank you for your review! We're delighted to hear that you enjoyed your stay with us and found the room spacious, quiet, and accessible. Your comfort is our priority, and we hope to welcome you back soon for another great experience!Always your Astoria,The Astoria Plaza Management
by A verified traveler
Posted 29 Sep 2024
It’s too old, lobby is too crowded, bathroom needs refreshed
Comment from Hotel Management
30 Sep 2024 by The Astoria Plaza Management, Hotel Management
Dear Jeanie, Thank you for your feedback regarding your recent stay at Astoria Plaza. We appreciate your comments about the lobby and bathroom, as we are always looking for ways to improve our facilities. We understand that first impressions matter, and we’re committed to enhancing our guests' experience. We hope you’ll consider giving us another chance in the future to provide you with a better experience.Always your Astoria,The Astoria Plaza Management
by A verified traveler
Posted 16 Sep 2024
Helpful staff who cleaned our room
Comment from Hotel Management
19 Sep 2024 by The Astoria Plaza Management, Hotel Management
Dear AMY, Thank you for your positive review! We're delighted to hear that you found our staff helpful and that your room was cleaned to your satisfaction. We strive to provide excellent service to all our guests, and your feedback is greatly appreciated. We hope to welcome you back soon!Always your Astoria,The Astoria Plaza Management
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
12 Sep 2024 by The Astoria Plaza Management, Hotel Management
Dear JOVY, Thank you for taking the time to share your feedback about your stay at Astoria Plaza. We're sorry to hear that your experience did not meet your expectations. We always strive to provide our guests with a comfortable and enjoyable stay. If you would like to share more details about your experience, please feel free to reach out to us directly. Your insights are valuable to us as we work to improve. We hope to have the opportunity to serve you better in the future.Always your Astoria,The Astoria Plaza Management
by A verified traveler
Posted 30 Aug 2024
Near every where
Comment from Hotel Management
12 Sep 2024 by The Astoria Plaza Management, Hotel Management
Dear farah, Thank you for your wonderful review! We're very happy to hear that you loved your stay at Astoria Plaza and we can't wait to welcome you back soon. If there's anything specific you enjoyed or any suggestions you have for us, please feel free to share. Your feedback is invaluable in helping us provide an exceptional experience for all our guestsAlways your Astoria,The Astoria Plaza Management
by A verified traveler
Posted 9 Aug 2024
I like the big ref.
Comment from Hotel Management
19 Aug 2024 by The Astoria Plaza Management, Hotel Management
Dear melton romeo, Thank you for your wonderful review! We're thrilled to hear that you love it here at Astoria Plaza. Your satisfaction means a lot to us, and we look forward to welcoming you back soon! If there’s anything specific you enjoyed or any suggestions you have, please feel free to share.Always your Astoria,The Astoria Plaza Management
by A verified traveler
Posted 26 Jul 2024
Great we love it here
Comment from Hotel Management
19 Aug 2024 by The Astoria Plaza Management, Hotel Management
Dear Jer, Thank you for your wonderful review! We're delighted to hear that you love it here at Astoria. Your satisfaction means a lot to us, and we look forward to welcoming you back soon! If there's anything specific you'd like to share about your experience, please feel free to let us know.Always your Astoria,The Astoria Plaza Management
by A verified traveler
Posted 25 Jul 2024
Comment from Hotel Management
19 Aug 2024 by The Astoria Plaza Management, Hotel Management
Dear CRISTETO, Thank you for your wonderful review! We're thrilled to hear that you love it here at Astoria Plaza. Your satisfaction means a lot to us, and we look forward to welcoming you back soon! If there's anything specific you'd like to share or need assistance with, please don't hesitate to reach out.Always your Astoria,The Astoria Plaza Management
