Ratings based on 20 Verified Reviews
3.3 Room cleanliness
3.8 Service & staff
2.8 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bakersfield
Posted 11 Dec 2024
We enjoyed our stay
by A verified traveler
Posted 9 Dec 2024
Outside of the area is unsafe like the slums. The property has so much flight of stairs with no elevator. You will find yourself so short of breath after 1 flight of stairs. There is also a lot of stray cats inside the property surrounding you most especially when you eat. Very unsafe. Room is clean but bed is like sleeping on hardwood floor, very hard. Bathroom is clean.
by A verified traveler
Posted 7 Jul 2024
The hotel is good and the food they serve are very delicious. Excellent chef❤️
Comment from Hotel Management
7 Jul 2024 by Altaroca Mountain Resort Antipolo Management, Hotel Management
Thank you so much, MARIA AURELIA, for your wonderful review. We are thrilled to hear that you enjoyed your stay and found our food to be very delicious. Our chef takes great pride in creating exceptional dishes, and your kind words mean a lot to our team. We look forward to welcoming you back to our hotel soon.
by A verified traveler
Posted 14 Jun 2024 on Hotels
It’s a nice place with a superb service. Staff were friendly and helpful.
Comment from Hotel Management
15 Jun 2024 by Altaroca Mountain Resort Antipolo Management, Hotel Management
Thank you so much, Mer, for your wonderful review. We are thrilled to hear that you had such a positive experience and rated us 10 out of 10. It's great to know that you found our place nice and service superb. Our team takes pride in being friendly and helpful, and your kind words mean a lot to us. We look forward to welcoming you back soon.
by A verified traveler
relaxing view
Posted 12 Jun 2024 on HotelsVisiting a member of the family in the area
so we stayed here and the view was very relaxing
Comment from Hotel Management
13 Jun 2024 by Altaroca Mountain Resort Antipolo Management, Hotel Management
Thank you for giving us perfect score and for sharing your experience on your recent stay at the resort. We are delighted to know that you enjoyed your stay while visiting a family member in the area. It's wonderful to know that the relaxing view added to your experience. We hope to welcome you back again soon.
by A verified traveler
Posted 12 Jan 2024
WATER CORKAGE, BAD
Comment from Hotel Management
13 Jan 2024 by Maurine, Hotel Management
Thank you so much Ms. May Andrada for giving us a perfect rating, and apology ma'am for all the inconveniences rest assured that more improvements will be seen in the near future, looking forward to welcoming you again soon!
by A verified traveler
Great
Posted 14 May 2023 on HotelsComment from Hotel Management
16 May 2023 by Drex S., Hotel Management
Thank you so much for sharing your Altaroca experience, we highly appreciate the rating you have given us, rest assured that more improvements will be seen soon. Again, thank you and looking forward to welcoming you again hopefully in the not too distant future!
by A verified traveler
Disappointed and misleading
Posted 16 Jan 2023 on HotelsThe 🛁 bathtub has never worked.
Comment from Hotel Management
18 Jan 2023 by Resort Manager, Hotel Management
Thank you for sharing your Altaroca experience, we do apologize for the inconvenience you encountered, we did took note of your feedback and will have a look at it, as far as we know the bathtub is working well since it was occupied also prior to your arrival and after your departure. Again, thank you and surely we will have a look at it.
by A verified traveler
Posted 19 Jan 2021 on Hotels
mmm the place was OK, 1-10 it was 7,
staffs are nice
(except for some of them are smoking) not a pleasant view and smell for me...
i think the property can be more relaxing if videoke is no longer an activity... its a public resort so i think amenities should be more considerate for majority not just for a single group:)
anyway i had fun tanx
Comment from Hotel Management
13 Jun 2024 by Altaroca Mountain Resort Antipolo Management, Hotel Management
Thank you for your feedback. We appreciate your honest review and are glad to hear you had fun during your stay. We apologize for any discomfort caused by the smoking staff and will take your comments into consideration to improve our property. Ensuring a pleasant and relaxing environment for all our guests is a priority for us. We hope to welcome you back in the future for an even better experience.
by A verified traveler
Posted 27 May 2019
Comment from Hotel Management
3 Jun 2019 by Klien Lozano, Hotel Management
Thank you so much Anonymous for giving time to share your feedback with regards to your recent stay at Altaroca Mountain Resort & Events Place. We really for giving us an almost perfect rating, do let us know on your next plan of visit.
Looking forward to welcome you back in the near future!
Best regards,
Altaroca Mountain Resort & Events Place Team
