Ratings based on 122 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Jose
Posted 15 Mar 2024
Nice.
by A verified traveler
Posted 14 Mar 2023
Mikey mouse was there, as well as ratatooey and Jerry. Breakfast was great and the staff is very friendly. This is just a very old building.
by A verified traveler
Posted 16 Feb 2023
Was nothing like that last visit in 2017. The elevator didn’t work, so they put us on the 2nd floor. That is not good for a blind 75 year old woman needing assistance. We had to ask for the fridge that was missing from the room to be reinstalled. The room was dusty and not clean and not ready for customers (ie toilet paper, etc) Very disappointed in overall stay.
by A verified traveler
Posted 11 Feb 2023
The elevator was broken. We did not learn pd this issue until check in. I am traveling with my 81 year old mother, who has lung cancer. The hotel originally putbus in a 4th floor room, with a balcony door that did not lock. When I told them my mom couldn't so the staira they put us in a 2nd floor room. Stairs were still difficult for my mom. The front desk staff didnt care, and offered zero refund on our prepay room, evem though we were downgraded. Downgraded room had dirt piled up in the corners. No towels. No water. Broken box springs. This hotel should be embarressed. We did get a $50 coupon from Expedia, to compensate us for our troubles.
The only good parts of this hotel were the gard working bell staff, who carried our heavy bags to the 4th floor, and then the 2nd floor. The 1st floor restaurant was also good for Filipino food.
by A verified traveler
Posted 21 Sep 2021
by A verified traveler
Posted 23 Oct 2020 on Orbitz
by A verified traveler
Posted 20 Oct 2020 on Orbitz
It's only 20 minutes from the airport. Staff very friendly and accomodasccaccomodatingo
by A verified traveler
Posted 12 Oct 2019
After paying for my room, and given a choice of Large or Two Twin Beds, I choose one Large Bed. After arriving, and seeing the room, I was disappointed, becz no Large bed, just two small ones. When I asked about the bed, I was told it's more money. Humm... There was no safe, so I could not leave any valuables, which was a hassle. The place was clean, but, very dated. The restaurant was way too expensive, @400p for buffet with so little choices. I do not see myself returning... A friend of mine in another room, stated the same thing.
by A verified traveler
Posted 21 Sep 2019 on Hotels
by A verified traveler
Keep it up!
Posted 20 Jul 2019 on HotelsTwas so nice staying in the hotel. Its always our preferred hotel everytime my family members arrived from US.
