Ratings based on 217 Verified Reviews

4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Santa Clara

Posted 5 Nov 2024
Great place to stay
3 out of 5
by A verified traveler

Posted 19 Aug 2024 on Hotels
Reception, Housekeeping and Restaurant staff are ⭐️⭐️⭐️⭐️⭐️ Great food and drinks. Linens, towels are old hence look dirty with stains. You can request for better ones though.
4 out of 5
by A verified traveler

Posted 16 Aug 2024
Nice hotel, walkable to plenty of shops and restaurants. The spa is really good. Rooms are old but comfortable.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jun 2024 on Hotels
3 out of 5
by A verified traveler

Posted 26 Apr 2024
The hotel was out dated the room had not been updated including the shower fixtures and faucets the exhaust fan was leaking condensation on our towels and belongings. Other than that the room worked for our needs it was large and had everything we needed they had to replace our refrigerator because it wasn’t working. We have stayed here many times and this is the first time we have not been happy. The surrounding area is full of everything anyone could need.
4 out of 5
by A verified traveler

Posted 10 Apr 2024
Water spa is good experience. Must try!
3 out of 5
by A verified traveler from Texas

Posted 7 Apr 2024
Hotel was clean and staff was nice, hotel policy stated 300 pesos for use of pool but never stated for 4 hours only and 300 pesos per day, also never heard of no phone policy and no pictures allowed taken in pool areas.
4 out of 5
by A verified traveler

Posted 2 Apr 2024
Easy parking
5 out of 5
by A verified traveler

Posted 30 Mar 2024
I like the place.
3 out of 5
by A verified traveler

Posted 16 Mar 2024
Hotel is a bit older and dusty. Great water spa attraction and food was delicious. Location is good. Staff very attentive