Ratings based on 456 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Andrew, Hotel Management
Dear Valued Guest,I hope you and your family are well.Thank you for your recent stay at our hotel and the spectacular feedback!I am so happy and appreciative of the 5 out of 5 rating.Your feedback is valued and your opinion is of utmost importance to the hotel.Our Ladies and Gentlemen are dedicated to you and your guests.I hope you had the opportunity to enjoy the city in the beautiful fall weather. We hope to have an opportunity in welcoming you once again in the near future.Please do not hesitate to reach out if I can be of any further assistance.Andrew RogersGeneral ManagerThe Ritz-Carlton New York, Central Park
by A verified traveler
Posted 16 Oct 2024
The location
Comment from Hotel Management
19 Oct 2024 by Andrew, Hotel Management
Dear Valued Guest,I hope you and your family are well.Thank you for choosing our hotel to create your wonderful memories.Yes, our location is by far the best in the city.I hope that you had the chance to explore Central Park as well as the delightful restaurants and shops in the immediate neighborhood.We hope to have an opportunity in welcoming you once again in the near future.Please do not hesitate to reach out if I can be of any further assistance.Andrew RogersGeneral ManagerThe Ritz-Carlton New York, Central Park
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
19 Oct 2024 by Andrew, Hotel Management
Dear Valued Guest,I hope you and your family are well.Thank you for your wonderful feedback with a high 5 rating!Your experience at our hotel is very important to us. The comfort and satisfaction are our main priorities each and every day. We hope to have an opportunity in welcoming you once again in the near future.Please do not hesitate to reach out if I can be of any further assistance.Andrew RogersGeneral ManagerThe Ritz-Carlton New York, Central Park
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Andrew, Hotel Management
Dear Valued Guest,I hope you and your family are well.Thank you so much for your positive feedback!We are here to exceed your expectations and create beautiful memories.I hope that you had the opportunity to explore Central Park as well as the delightful restaurants and shop in the immediate neighborhood.We hope to have an opportunity in welcoming you once again in the near future.Please do not hesitate to reach out if I can be of any further assistance.Andrew RogersGeneral ManagerThe Ritz-Carlton New York, Central Park
by A verified traveler
Posted 25 Aug 2024 on Hotels
Comment from Hotel Management
4 Sep 2024 by Andrew Rogers, Hotel Management
Dear Valued Guest,We hope you and your family are well.Thank you for your recent stay and your positive feedback on our hotel!The comfort and satisfaction are our main priorities, and I am so happy knowing that our Ladies and Gentlemen took wonderful care of you and your guest.Aug is a beautiful month to explore our amazing city and I hope you enjoyed the Central Park views from your room.We hope to have an opportunity in welcoming you once again in the near future.Please do not hesitate to reach out if I can be of any further assistance.Andrew RogersGeneral ManagerThe Ritz-Carlton New York, Central Park
by A verified traveler
Posted 20 Aug 2024 on Hotels
Comment from Hotel Management
4 Sep 2024 by Andrew Rogers, Hotel Management
Dear Valued Guest,We hope you and your family are well.Thank you for your recent stay and your spectacular high rating of a perfect 10 on our hotel!Providing excellent service is our main focus here at our hotel.We strive to create exceptional memories and I am so happy that we provided just that for you to bring home!We hope to have an opportunity in welcoming you once again in the near future.Please do not hesitate to reach out if I can be of any further assistance.Andrew RogersGeneral ManagerThe Ritz-Carlton New York, Central Park
by A verified traveler
Posted 6 Aug 2024
excellent service
Comment from Hotel Management
6 Aug 2024 by Andrew Rogers, Hotel Management
Dear Valued Guest,We hope you and your family are well.Thank you for your recent stay and your spectacular high rating on our hotel!Providing excellent service is our main focus here at our hotel.We strive to create a memorable experience and I am happy that you travelled back home with memories of Central Park.We hope to have an opportunity in welcoming you once again in the near future.Please do not hesitate to reach out if I can be of any further assistance.Andrew RogersGeneral ManagerThe Ritz-Carlton New York, Central Park
by A verified traveler
Posted 5 Aug 2024
Comment from Hotel Management
6 Aug 2024 by Andrew Harper, Hotel Management
Dear Valued Guest,Thank you for your spectacular review of our hotel!We are here to exceed your expectations and the perfect 5 just speaks in volumes.I hope that you had the opportunity to explore Central Park as well as the delightful restaurants and shop in the immediate neighborhood.We hope to have an opportunity in welcoming you once again in the near future.Please do not hesitate to reach out if I can be of any further assistance.Andrew RogersGeneral ManagerThe Ritz-Carlton New York, Central Park
by A verified traveler
Posted 4 Aug 2024
Comment from Hotel Management
5 Aug 2024 by Andrew Rogers, Hotel Management
Dear Valued Guest,I hope you and your family are well.Thank you for choosing our hotel for your visit to Central Park.I was so happy to hear that you and your guest had a memorable experience!Your comfort and satisfaction are our main priorities.We hope to welcome you once again in the near future.Please do not hesitate to reach out if I can be of any further assistance.Andrew RogersGeneral ManagerThe Ritz-Carlton New York, Central Park
by A verified traveler
Posted 14 Jul 2024 on Hotels
It’s always the friendly staff the clean rooms nice linens and top food
Comment from Hotel Management
15 Jul 2024 by Andrew Rogers, Hotel Management
Dear Valued Guest,I hope you and your family are well.Thank you for your positive review of your recent visit.The perfect 10 rating is very much appreciated and we are honored to receive your wonderful feedback!I hope you had the opportunity to enjoy the high floor views of Central Park as well the amazing activities that our city has to offer. We hope to have an opportunity in welcoming you once again in the near future.Please do not hesitate to reach out if I can be of any further assistance.Andrew RogersGeneral ManagerThe Ritz-Carlton New York, Central Park
