Ratings based on 991 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Richard Bussiere, Managing Director , Hotel Management
Dear Oscar,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
by A verified traveler
Posted 11 Nov 2024
Excellent service, lovely staff, great food in the restaurant and room service. It was a wonderful place to go back to after busy days and nights.
Comment from Hotel Management
11 Nov 2024 by Richard Bussiere, Managing Director , Hotel Management
Dear Lorna,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
by A verified traveler from Lubbock
Posted 11 Nov 2024
Beautiful property. Excellent service.
Comment from Hotel Management
11 Nov 2024 by Richard Bussiere, Managing Director , Hotel Management
Dear Vipul,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
by A verified traveler
Posted 10 Nov 2024
Our family of 4 had a wonderful weekend stay at the Langham. Spacious and tasteful, well-appointed family room with kitchen in NYC. Staff was extremely friendly.
Comment from Hotel Management
11 Nov 2024 by Richard Bussiere, Managing Director , Hotel Management
Hello,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
by A verified traveler
Posted 4 Nov 2024
My new favorite. Staff shine brilliantly. Rooms are serene with wonderful details in decor and amenities.
Comment from Hotel Management
5 Nov 2024 by Richard Bussiere, Managing Director, Hotel Management
Dear Rebecca,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Justin Lentz, Hotel Management
Dear Lisa,We're sorry to learn that your recent visit was okay rather than great.We welcome additional information about your visit if you care to share.Thank you.Sincerely,Justin LentzNight Manager at The Langham, New York Fifth Avenue
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Richard Bussiere, Managing Director, Hotel Management
Dear Antranik,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Richard Bussiere, Managing Director, Hotel Management
Dear Greta,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Issac Chen, Hotel Management
Dear Ms. Suraci,We sincerely appreciate you taking the time to provide feedback on your recent visit at the Langham New York, Fifth Avenue. Our guests' experiences are extremely important to us and please know that we do not take such comments lightly. May I have a chance to ask for more information about your stay, to see any opportunity area we should have for improvement. If we may have your contact, we are more than happy to call or email you for further discussion.Look forward to hearing back from you.Best regards,Issac ChenFront Office Manager
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Richard Bussiere, Managing Director , Hotel Management
Dear LaFonda,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
