Ratings based on 598 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Nice hotel
Comment from Hotel Management
23 Nov 2024 by Anthony Acosta-Front Desk Supervisor, Hotel Management
Dear [Guest's Name],Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. A 5-star rating means the world to our team, and we're delighted to know that we were able to meet your expectations.We truly appreciate your kind words and look forward to welcoming you back in the future!
by A verified traveler
Posted 23 Nov 2024
Nice spot. Small but very nice.
Comment from Hotel Management
23 Nov 2024 by Anthony Acosta-Front Desk Supervisor, Hotel Management
Dear [Guest's Name],Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. A 5-star rating means the world to our team, and we're delighted to know that we were able to meet your expectations.We truly appreciate your kind words and look forward to welcoming you back in the future!
by A verified traveler
Posted 23 Nov 2024
exellent
Comment from Hotel Management
23 Nov 2024 by Anthony Acosta-Front Desk Supervisor, Hotel Management
Dear [Guest's Name],Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. A 5-star rating means the world to our team, and we're delighted to know that we were able to meet your expectations.We truly appreciate your kind words and look forward to welcoming you back in the future!
by A verified traveler from Littleton
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Anthony Acosta-Front Desk Supervisor, Hotel Management
Thank you for taking the time to share your feedback and for rating us 4 out of 5 stars. We're glad to hear that you had an enjoyable stay overall. Your input is invaluable in helping us improve, and we would love to know if there is anything specific we can do to make your next visit even more exceptional.We look forward to welcoming you back soon!
by A verified traveler
Posted 22 Nov 2024
Great place to stay, close to everything I needed while on my trip! The rooms are a great size and well designed! I wish I had a proper work desk in there though. All in all, a great place to spend a few Nights in NYC
Comment from Hotel Management
23 Nov 2024 by Anthony Acosta-Front Desk Supervisor, Hotel Management
Thank you for your kind review! We're thrilled to hear that our location, room size, and design contributed to a positive experience during your trip to NYC. We appreciate your feedback regarding the work desk, and we’ll certainly take it into consideration as we continue to enhance our guest rooms.We're so glad you chose to stay with us, and we hope to welcome you back on your next visit to the city!
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Anthony Acosta-Front Desk Supervisor, Hotel Management
Thank you for sharing your feedback and for the 4 out of 5 stars! We’re glad to hear you had a positive experience with us. If there’s anything we can improve to make your next stay even better, please don’t hesitate to let us know. We look forward to welcoming you back soon!
by A verified traveler
Posted 19 Nov 2024
I liked everything about it. Very nice staff. But way too many noises.
Comment from Hotel Management
19 Nov 2024 by Anthony Acosta-Front Desk Supervisor, Hotel Management
Thank you for your feedback! We’re delighted to hear that you enjoyed your experience and found our staff to be accommodating. We sincerely apologize for the noise disturbances during your stay and understand how it can impact your comfort. Please know that we take such concerns seriously and will work to address this issue. We hope to have the opportunity to welcome you back for a more peaceful stay in the future.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Anthony Acosta-Front Desk Supervisor, Hotel Management
Thank you for your feedback and for rating us 4 out of 5 stars! We’re glad to hear that you had a positive experience with us. Your input is valuable, and we would love to know how we can improve to make your next stay even better. We look forward to welcoming you back soon!
by A verified traveler
Posted 19 Nov 2024
To many extra charges unexpected
Comment from Hotel Management
19 Nov 2024 by Anthony Acosta-Front Desk Supervisor, Hotel Management
Thank you for sharing your feedback. We sincerely apologize for any confusion or inconvenience caused by the additional charges during your stay. We strive to be transparent with all fees, and we understand how unexpected charges can be frustrating. Please don’t hesitate to reach out if you would like further clarification on any charges, and we will do our best to address your concerns. We value your feedback and hope to have the opportunity to better serve you in the future.
by A verified traveler
Posted 19 Nov 2024
Watch out for the $30 "destination fee" for regular things.
Comment from Hotel Management
19 Nov 2024 by Anthony Acosta-Front Desk Supervisor, Hotel Management
Thank you for your feedback. We understand your concern regarding the 30 "destination fee." This fee helps support various amenities and services we offer to enhance our guests' experience. We strive to be transparent about all charges, and we apologize if this was unexpected. If you have any further questions or concerns, please feel free to reach out. We value your input and hope to have the opportunity to welcome you back in the future.
